Mortgage Processor - Los Angeles, United States - AANSEACORE INC.

AANSEACORE INC.

Verified Company

Los Angeles, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Key Responsibilities:

Mortgage Loan Processing:
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Application Review and Verification:

Verify borrower information and supporting documentation, ensuring compliance with regulatory and company standards.

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Documentation Management:

Collect, organize, and maintain all necessary loan documentation.
Ensure timely submission and completeness of all required documents.

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Coordination and Communication:

Act as a liaison between borrowers, loan officers, underwriters, and other stakeholders.
Coordinate with thirdparty services such as appraisers, title companies, and insurance providers.

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Compliance and Quality Assurance:

Ensure loan files meet all federal, state, and company regulations.
Conduct quality control checks to identify and resolve discrepancies or issues.

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Process and Timeline Management:

Maintain accurate and uptodate loan processing status in the system.

Customer Service:
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Client Engagement:

Serve as the primary point of contact for clients throughout the loan process.
Provide timely updates and respond to client inquiries professionally and efficiently.

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Issue Resolution:

Address and resolve client issues or concerns related to loan processing.
Escalate complex issues to the appropriate departments or management as needed.

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Client Education:

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Feedback and Improvement:

Collect and analyze client feedback to enhance service quality and client satisfaction.
Participate in training and development programs to stay updated on industry trends and best practices.

Qualifications:

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Education: High school diploma or equivalent required; associate or bachelor's degree in finance, business, or a related field preferred.
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Experience: Minimum of 2 years of experience in mortgage loan processing and/or customer service roles.

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Skills:

Strong understanding of mortgage loan products, processing procedures, and regulatory requirements.
Excellent organizational and time management skills.
Proficiency in mortgage software and Microsoft Office Suite.
Exceptional interpersonal and communication skills.
Ability to manage multiple tasks and prioritize effectively in a fastpaced environment.
High attention to detail and accuracy.