- Know the underwriting and rating procedure for all types of personal lines policies.
- Quote new business and renewal options to every client to include:
- Higher limits of liability
- Higher deductible options
- Earthquake coverage
- Earthquake deductible buy back coverage
- Flood coverage
- Excess flood coverage
- Increased mold coverage
- Identity theft coverage
- Umbrella or excess liability/excess uninsured/underinsured coverage
- Employment practices liability/board of directors and officers coverage
- Inland marine coverage
- Guaranteed replacement cost
- Equipment breakdown coverage
- Enhanced auto coverages
- Prepare proposals and applications, submit them to insured's and carriers, obtain client's signature and follow up to ensure timely responses, all in conjunction with AE or Producer.
- Prepare and provide to every client a Summary of Insurance once coverage is bound and in effect for new accounts.
- Immediately update Summary of Insurance for existing clients.
- Remarket accounts as directed and follow up with AE or Producer
- Maintain agency EPIC files accurately and consistently documenting conversations in emails and other notes sent to clients, while adhering to all MIB electronic and EPIC procedures.
- Handle cancellations timely by checking carrier websites or NOC's received via scan, fax or email, legally saving all accounts possible with adherence to E&O guidelines.
- Prepare and check policies based on SOP's checklist to include preparing letters, invoicing, summaries of insurance, certificates, ID cards, evidence of insurance, binders, etc. Policies must be checked for accuracy and all applicable endorsements.
- Know and be up to date on the utilization of carrier websites, carrier communications, new coverage options and billing procedures.
- College Degree preferred (high school diploma is required)
- Current California Department of Insurance License
- 2-4 years of experience
- Proficient MS Office Suite (Word, Excel, Outlook)
- Experience utilizing carrier websites to market and rate new and/or renewal business such as Safeco, Allied, Travelers, Chartis, ACE, Chubb, Fireman's Fund
- Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.
- Work is performed in a typical interior/office work environment.
- Generous time off
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
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Senior Account Manager - Van Nuys, United States - Marsh & McLennan Companies
Description
SENIOR ACCOUNT MANAGER
DEPARTMENT:
COMMERCIAL ENTERTAINMENT
STATUS:
NON-EXEMPT
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people.
More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.
Learn more about what makes us different and how you can thrive as an Senior Account Manager at Momentous Insurance, A Marsh McLennan Agency.
Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities.
MMC).
A day in the life.
As our Senior Account Manager on the Commercial Entertainment team, you'll be responsible for the following:
This is a service position.
The primary function of this position is to provide the highest quality service to customers and cross sell within the existing book of business.
The Senior Account Manager (SAM) will be the day-to-day liaison between the insurance company (MIB) and designated accounts managed by Account Executives/Sr.
Account Executives/Producers.Daily servicing of customers will include addressing various coverage issues, contract analysis, exposure analysis, issuing auto ID cards, handling all the inside service work associated with the client's accounts, including all endorsement activity, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies.
The Senior Account Manager (SAM) should have experience in all areas of Commercial Entertainment insurance. As needed the SAM will coordinate with and defer to the Account Executive/Sr. Account Executive/or Producer on strategic account issues and potential problems. The SAM is responsible for the successful fulfillment of Standard Operating Procedures and Guidelines (SOP's).Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Work environment & physical demands.
We value and respect the impact our colleagues make every day both inside and outside our organization.
We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Follow us on social media to meet our colleagues and see what makes us tick:
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.