Beertender - Santa Ana, United States - CervezaCito

Description

Responsibilities

• Pouring, serving and the customer service & cleaning that goes with maintaining a bar.

The essential functions include, but are not limited to the following:

• Serving a section of the bar, including the service area, as determined by management
• Cleaning General Areas
• Working in a team environment with the ability to be an effective team player
• Maintaining complete knowledge of tasting room offerings, beer production, tasting notes, and StepsofService standards
• Selling beer and, at times, food truck items
• Entering and completing customers' orders on pointofsale computer system; accepting various types of payment and making change
• Interacting with guests in a friendly and fast manner; ensuring guests' complete satisfaction and exceeding their expectations
• Serve alcoholic beverages and nonalcoholic beverages for patrons of the bar and tasting room following standard operating procedures
• Maintain organization, cleanliness, sanitation and attractiveness of display and back bar area
• Carrying and transporting trays with beverages and/or plates
• Cleans and prepares table for new guests in accordance to the Company's standards
• Performs cleaning side work as assigned
• Washing and sterilizing glassware
• Move, transport, and stock supplies required for upcoming shift(s)
• Responsibly serves alcoholic beverages in accordance with Company, Federal, State, and local policies, procedures, regulations, and laws.
• Checking identification of guests to ensure they are of legal age to consume alcoholic beverages; refusing to serve beverages in a polite manner to guests who are not of legal age
• Observing guests' behavior once they have consumed alcoholic beverages, counting number of drinks served, and offering a taxi/ride share if you feel they should not drive; asking a manager for help with disorderly customers as needed
• Take pride in personal appearance; reporting to work in a neat and clean uniform; maintaining wellgroomed hair and personal hygiene as established by company policy
• Display integrity and honesty in all aspects of your employment
• Performing other duties as directed

Job Knowledge, Skills and Abilities:

• Ability to pass beer menu exams with an 80% or higher
• Basic mathematical skills; ability to make change; effective and precise cash handling ability
• Basic reading and writing skills
• Basic computer skills
• Excellent knowledge of beer, production, and tasting notes
• Excellent and effective communication skills
• Multitask oriented

Required Qualifications:

• LEAD certification required
• Minimum of one year of relevant fullservice restaurant or tasting room experience
• Willingness to work evenings and weekends as required
• Knowledge of and ability to adhere to workplace safety procedures
• Must be able to suggestively sell food and beverage items

Preferred Qualifications and Skills:

• Two to five years of relevant fullservice restaurant or tasting room bartending experience

• Level 1 Cicerone

• Certified Beer Server

Physical Requirements and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• While performing the duties of this position, the employee is standing the entire shift. The employee frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. The employee is frequently required to walk; sit; remain stationary; and reach with hands and arms. The employee occasionally lifts and carries tubs and cases weighing up to 75 pounds. The employee must occasionally lift, carry or transport beer kegs weighing up to 150 pounds. The employee must frequently communicate with the team and at times with cooks. The employee is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns; occasional exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.

Required Qualifications
*Valid RBS Card certification *LEAD certification *age 21+


Responsibilities:

*Backup bartender *Refill low and empty bar stocks *Change kegs *Clear empty glasses *Clean and replenish glass supply *Restock merch


Qualifications
*Outgoing and engaging personality *Proactive at identifying and completing work needs *Ability to assess station needs and act accordingly *Great spoken and written communication


We are looking forward to hearing from you.

Available shifts and compensation:
We have available shifts all days of the week. Compensation