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Ellicott City

    Director of Supportive Housing Services - Ellicott City, United States - Maryland Nonprofits

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    Description
    Position Summary
    The role of the

    Director of Supportive Housing Services involves overseeing day-to-day

    operations, leading and training a team, managing performance, ensuring

    program documentation is accurate and timely, monitoring budgets, and

    maintaining relationships with individuals, families, and guardians. The role

    also involves addressing health and medical needs, conducting investigations,

    cooperating with audits, inspections, and additional tasks as assigned.
    Position Responsibilities

    Support Team Operations:
    Support

    the day-to-day operations and challenges of the Supportive Housing

    Services team.
    Work

    towards achieving programmatic goals.

    Leadership and Training:
    Lead

    and train the team to support programmatic initiatives and goals.
    Provide

    guidance on daily routines and the specific needs of people with

    intellectual and/or developmental disabilities.

    Performance Management:
    Manage

    team performance through effective communication, training, performance

    management, staff meetings, and employee recognition.

    Scheduling and Staffing:
    Manage

    staff schedules and ensure adequate staffing levels, coordinating with

    the Assistant Director of Residential Services.

    Process Improvement:
    Recommend

    new approaches, policies, and procedures to improve the efficiency of

    departmental services.

    Program Development:
    Assist

    in the development of current and future programs, including

    residential supports, personalized support services, and housing

    support services.

    Budget Management:
    Monitor

    and maintain the department budget.

    Reporting:
    Prepare

    required statistical, financial, and service reports as needed.

    Individual Support:
    Ensure

    individuals are supported in living the life of their choosing through

    their Person-Centered Plan (PCP).
    Oversee

    aspects such as medication management, meal planning, and behavioral

    services.

    Documentation and Finances:
    Ensure

    accurate and timely completion of program documentation and billable

    records.
    Monitor

    the finances of those supported, approving and documenting purchases.

    Health and Safety:
    Monitor

    and address the health and medical needs of individuals, promptly

    reporting any concerns.

    Stakeholder Management:
    Manage

    relationships with the families and guardians of people in services.

    Facility and Vehicle Maintenance:
    Ensure

    work locations and vehicles are well-maintained.

    Investigations and Compliance:
    Conduct

    programmatic investigations and cooperate with audits, inspections, and

    investigations.

    Flexibility:
    Be

    open to additional tasks and responsibilities as assigned.
    Education & Experience Requirements
    ·

    Bachelor's degree in a relevant field is required. Master's

    degree preferred.
    Five years of experience in the I/DD field
    Policy development and implementation experience is strongly

    preferred
    Knowledge of Code of Maryland Regulations (COMAR) &

    Home and Community-Based Services (HCBS) Final Rule, waiver and service

    definitions and regulations, guidelines, procedures & person-driven philosophy.
    Required Skills and Abilities
    ·

    Excellent verbal and written communication skills.
    ·

    Strong leadership skills.
    ·

    Strong interpersonal skills.
    ·

    Ability to delegate with appropriate levels of authority.
    ·

    Ability to use multiple team meeting platforms like Zoom and

    Microsoft Suite.

    Ability to navigate

    in a database.

    #J-18808-Ljbffr


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