- Job Purpose/ObjectiveStarting at $16/ HrThis position is responsible for scheduling, directing, and communicating with drivers to ensure on-time service delivery and providing service excellence to all customers, vendors, clients, and employees that require transportation services/assistance at all times.2.
- Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional imageDecision Making / Judgment
- Recognizes problems and responds, seeks input from others, makes timely decisions, can make difficult decisions in the face of adversity, and communicates decisions to others.
- Meets commitments, works independently, accepts accountability, handles change, stays focused under pressure, and meets attendance/punctuality requirements.
- Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, and is in command of critical issues.
- Keeps information organized and accessible, maintains clean/functional work space, works systematically/efficiently, and manages time well.
- Breaks problems down into smaller components, understands underlying issues, and can simplify and process complex issues, understands the difference between critical details and unimportant facts.
- Prioritizes well, shows energy, reacts to opportunities, instills urgency in others, and meets deadlines.
- Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
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Operations Dispatcher
3 weeks ago
Roberts Hawaii Kahului, United States1.Job Purpose/Objective · Starting at $16/ Hr · This position is responsible for scheduling, directing, and communicating with drivers to ensure on-time service delivery and providing service excellence to all customers, vendors, clients, and employees that require transportatio ...
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Base Dispatcher
1 week ago
Polynesian Adventure Tours Kahului, United StatesApply today and join Polynesian Adventure Tours, Hawaii's best Tour and Transportation Company · About us: Polynesian Adventure is the premier operator of sightseeing tours and private transportation to the most sought-after locations in the Hawaiian islands, including breathtaki ...
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Base Dispatcher
1 week ago
Polynesian Adventure Kahului, United StatesApply today and join Polynesian Adventure Tours, Hawaii's best Tour and Transportation Company · About us: Polynesian Adventure is the premier operator of sightseeing tours and private transportation to the most sought-after locations in the Hawaiian islands, including breathtaki ...
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Operations Supervisor
4 weeks ago
Tropic Fish Maui LLC Kahului, United StatesJob Description · Job DescriptionAloha, · We invite you to become a valued member of our accomplished team at Tropic Fish Maui, Hawaii's premier seafood company. Your exceptional skills and expertise will be instrumental in upholding our commitment to providing our valued custom ...
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CDL B Driver
1 week ago
Polynesian Adventure Kahului, United StatesApply today and join Polynesian Adventure Tours, Hawaii's best Tour and Transportation Company · About us: Polynesian Adventure is the premier operator of sightseeing tours and private transportation to the most sought-after locations in the Hawaiian islands, including breathtaki ...
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CDL A Driver
2 weeks ago
Xpress Trucking & Logistics, Inc. Kahului, HI, United StatesJob Type · Full-time · Description · Xpress Trucking, Inc. is seeking a full-time dependable CDL Class A Truck Driver, who can transport numerous types of freight / cargo / goods safe and accurately over the road. · Job ResponsibilitiesOperate company truck and comply in accordan ...
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Driver/Packer
2 weeks ago
The Dewitt Companies Kahului, United StatesJob Description · Job DescriptionWHY YOU WANT TO WORK FOR US: · We provide relocation, logistics, warehousing, and freight forwarding services to businesses, households, and military customers all over the world. We are one of the largest moving and transportation companies in th ...
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Logistics Associate Class B
2 days ago
Women of the Vine & Spirits Kahului, United StatesAn all-encompassing global membership organization, dedicated to boldly pushing the wine, beer and spirits industry toward a more diverse, equitable and inclusive era that supports business development and innovation, empowering all to thrive. · What You Need To Know · Open your ...
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CDL Driver
3 weeks ago
Purestar Group Kahului, HI, United StatesWe are looking for Team Members who will be part of our growing Ohana · Here are some of the benefits our employees enjoy for their contributions to our success:Medical, Drug & Vision and Dental coverage for employees. · Group Life Insurance · Health and Dependent Care Flexible S ...
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CDL Driver
1 week ago
Purestar Group Kahului, United StatesWe are looking for Team Members who will be part of our growing Ohana · Here are some of the benefits our employees enjoy for their contributions to our success: Medical, Drug & Vision and Dental coverage for employees. · Group Life Insurance · Health and Dependent Care Flexibl ...
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Traffic Technician
1 week ago
Grace Pacific LLC Wailuku, United StatesJob Description · Job DescriptionPRINCIPAL DUTIES: · 1. Performs traffic control duties (flagging, setting up and/or maintaining road closures, etc.) as required and in accordance with regulations, including the appropriate selection of signs and equipment for specific closures. ...
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Automotive Service Dispatcher
2 weeks ago
Jim Falk Automotive Group Kahului, United StatesJob Description · Job DescriptionJob Summary: · The Automotive Service Dispatcher at Jim Falk Automotive Group in Kahului, Hawaii is a full-time, hourly position in the automotive industry. This is a management role, responsible for overseeing and coordinating the service departm ...
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Operations Manager
3 weeks ago
Maui Disposal Service Kahului, United StatesJob Description · Job DescriptionJoin the largest locally owned and operated commercial recycling and waste management company in Hawaii. Maui Disposal Service is seeking an experienced Operations Manager to join our growing team. This position will be responsible for overseeing ...
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CDL/Non-CDL Driver Operator
3 weeks ago
Maui Disposal Service Kahului, United StatesJob Description · Job DescriptionESSENTIAL SERVICE · Join the largest locally owned and operated commercial waste and recycling company in Hawaii. Maui Disposal is seeking experienced CDL A, B, and Class 3 Drivers to join our growing team. This position will be responsible for th ...
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lead driver
4 weeks ago
White Cap Kahului, HI , USA, United StatesA position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. · The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, ...
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Small Box Truck Driver
2 weeks ago
Xpress Trucking & Logistics, Inc. Kahului, HI, United StatesJob Type · Full-time · Description · Xpress Trucking, Inc. is seeking a dependable Small Box Truck Driver (NON CDL), who can transport numerous types of freight / cargo / goods safe and accurately over the road. · Requirements · Job Duties and Responsibilities: Accurately perform ...
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CDL A Driver
1 week ago
Xpress Trucking & Logistics, Inc. Kahului, United StatesJob Type · Full-time · Description · Xpress Trucking, Inc. is seeking a full-time dependable CDL A Driver, who can transport numerous types of freight / cargo / goods safe and accurately over the road. · Job Responsibilities · Operate company truck and comply in accordance wi ...
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Logistics Associate Class B
3 weeks ago
Southern Glazer's Wine & Spirits Kahului, United StatesWhat You Need To Know · Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a ...
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Traffic Technician
2 weeks ago
Grace Pacific Corp Kahului, United StatesPRINCIPAL DUTIES:1. Performs traffic control duties (flagging, setting up and/or maintaining road closures, etc.) as required and in accordance with regulations, including the appropriate selection of signs and equipment for specific closures.2. Performs shop work as required inc ...
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Traffic Technician
1 week ago
Grace Pacific Corp Kahului, United StatesPRINCIPAL DUTIES: · 1. Performs traffic control duties (flagging, setting up and/or maintaining road closures, etc.) as required and in accordance with regulations, including the appropriate selection of signs and equipment for specific closures. · 2. Performs shop work as requ ...
Operations Dispatcher - Kahului, United States - Roberts Hawaii
Description
Respond to all communication apparatuses related to OperationsPhonesRadiosEmailMaintain various logs related to OperationsDriver logsVehicle logsIncident logsAccident protocolEfficiently schedule/reschedule drivers and equipment to ensure proper service delivery monitoring the following:Driver qualificationsVehicle qualificationsSpecial requestsTimingMonitor all drivers and/or movements to ensure timelinessEnsure driver familiarity with movements for proper executionCreate, maintain, and distribute any and all paperwork or tools required for driversManifestsMicrophonesSignsAccurately record trip information for accounting purposesMaintain professional working relationship with all employees and customers both internal and externalKeep management informed of incidents that arise pertaining to the OperationPerforms other related duties as assigned or requested by management3.
Working Conditions/Physical DemandsAir Conditioned office Desk and chairGeneral office equipment and suppliesLight work- exerting up to 20 pounds of force on occasionally, involves sitting most of the timeUsing fingers frequently for typingTalking- must be able to convey detailed or important spoken instructions to other workers accurately Hearing-being able to receive detailed information through oral communicationWorker not substantially exposed to adverse environmental conditions (such as in a typical or administrative work)
Work is required to have visual acuity to operate motor vehicles when necessary and have close visual acuity to perform an activity such as viewing a computer terminal and preparing schedules and inputting data onto computersThe dispatch office is located on the second floor of the building with a flight of stairs leading to itPotentially high stress and fast paced environment4.SupervisionThis position requires supervising of other employees such as drivers to enforce company policies regarding safety, service, and conduct n accordance with company handbook.5.Essential Skills (Minimum qualifications individual must possess when entering position) - i.e.
High school diploma or equivalentBasic knowledge of Oahu roadways and venuesMinimum one year experience in tourism/transportation fieldAbility to read maps and effectively give directionsAbility to multi taskAbility to work in a fast-paced environmentStrong verbal and written communication skills and command of the English languageBasic office skills:
basic knowledge of Word, Excel, Outlook, 10-key, internet, and telephone skillsCustomer Service
Dependability
Job Knowledge
Personal Organization
Problem Solving/Analysis
Sense of Urgency
Teamwork
The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification.
It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job.
Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.EOE/M/F/Vet/Disabilities