Service Order Admin - Totowa, United States - KLA

KLA

Verified Company

Totowa, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Base Pay Range:
$ $50.82 Per Hour

Primary Location:
USA-NJ-Totowa-KLA

KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below.

Interns are eligible for some of the benefits identified below. Our pay ranges are determined by role, level, and location.

The range displayed above reflects the minimum and maximum pay for this position in the primary location identified in this posting.

Actual pay depends on several factors, including location, job-related skills, experience, and relevant education level or training.

If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies.

No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us.

KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays.

The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D.

Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices.

Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

Job Description:

CRM / SAP Data base management including updating and maintaining customer service records and install base.
Processing and entering customer parts orders
Direct interfacing with our valued customers to assist with providing service quotes, customer invoicing and billing.
Running / Providing / Analyzing reports necessary for service operations
Schedule and process customer equipment and parts repairs

Minimum Qualifications

Qualifications:

Bachelor's Degree in a businessrelated field plus 3 years of industry related experience is preferred.
Ability to run multiple projects with a high level of accuracy in a fastpaced environment with frequent interruptions.
Ability to assemble and analyze customer data and provide reports utilizing a proficiency in SAP/CRM and Excel.
Ability to collaborate with a diverse group of service engineers, managers, sales and other admins.
Excellent customer interpersonal skills
Friendly, outgoing and a positive attitude
Willingness to tackle new tasks.
Ability to multitask and prioritize.

The company offers a total rewards package that is competitive and comprehensive including but not limited to the following: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

or at to request accommodation.