Jobs
>
Livermore

    Staff Relations Representative - Livermore, United States - LLNL

    Default job background
    Description
    Company Description

    Join us and make YOUR mark on the World

    Are you interested in joining some of the brightest talent in the world to strengthen the United States' security? Come join Lawrence Livermore National Laboratory (LLNL) where our employees apply their expertise to create solutions for BIG ideas that make our world a better place.

    We are committed to a diverse and equitable workforce with an inclusive culture that values and celebrates the diversity of our people, talents, ideas, experiences, and perspectives. This is important for continued success of the Laboratory's mission.

    Pay Range

    $89,670 - $111,324 Annually for the H13.2 level
    $107,550 - $133,524 Annually for the H13.3 level

    Job Description

    We're looking for a Staff Relations Representative to provide consultation and problem-solving assistance to Laboratory supervisors, managers, and employees on work-related issues. You will report to the Staff Relations Manager in the Director's Office. Under minimal direction, you will support all aspects of staff/labor relations and will interact with managers, supervisors and employees.

    This position is a Flexible Term appointment for 6 years.

    This position will be filled at either level based on knowledge and related experience as assessed by the hiring team. Additional job responsibilities (outlined below) will be assigned if hired at the higher level.

    You will
    • Participate in informal and formal internal investigations to minimize exposure to liability and facilitate communication between disputing parties.
    • Assist more senior Staff Relations Advocates in the interpretation of Laboratory policy and procedure questions; answer related questions.
    • Provide advice and counsel to managers, supervisors and employees regarding personnel management, such as workers compensation and disability management/accommodation, in order to ensure compliance with the law and Laboratory policies.
    • Assist in the development and presentation of training programs to managers and employees on staff relations-related topics.
    • Research and respond to all Unemployment Insurance claims and appeals from California and other states.
    • Serve as the Administrative Manager and Point of Contact for the Energy Employees Occupational Illness Compensation Program Act claims program.
    • Manage the Laboratory's extended medical leaves of absence and serve as POC for Benefits.
    • Monitor and track the Laboratory's lost/stolen property cases.
    • Perform all assignments in accordance with ES&H, security, and personnel and business practice requirements and policies.
    • Perform other duties as assigned.
    Additional job responsibilities, at the H13.3 level
    • Conduct informal and formal internal investigations to minimize exposure to liability and facilitate communication between disputing parties; ensure that legal requirements are met to minimize exposure to liability.
    • Track Staff Relations issues and provide feedback on trends as needed; recommend sound and practical solutions to complex issues.
    • Interpret Laboratory policies and procedures and answer questions.
    • Provide advice and counsel to managers, supervisors and employees on a wide range of work-related issues and personnel management, including but not limited to workers compensation and disability management/accommodation, in order to ensure compliance with the law and Laboratory policies.
    • Represent the Laboratory before administrative boards, government agencies, and employee organizations.
    • Perform legal research, analyze policies and data and provide recommendations.
    • Represent the Laboratory at Unemployment Insurance hearings.
    • Develop and present training programs to managers and employees on Staff Relations related topics.
    Qualifications
    • Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship.
    • Bachelor's Degree in Business, Labor and Industrial Relations, or Human Resources Management or equivalent combination of education and related experience.
    • Comprehensive knowledge of and experience interpreting and applying Labor Relations principles and regulatory requirements and relevant state and federal laws affecting Staff Relations.
    • Experience conducting research, investigating alternative solutions, and recommending solutions for Staff Relations issues/problems that are confidential and sensitive in nature.
    • Knowledge of conflict and dispute resolution using mediation intervention and conflict management techniques.
    • Knowledge of how to coach and counsel individuals on work-related issues.
    • Written and verbal communication skills necessary to effectively collaborate in a team environment and present and explain technical information and provide advice to managers, supervisors, and employees.
    • Experience developing reports, memos, and letters that integrate relevant policies, procedures, laws and regulations with facts and provide analysis and conclusions.
    • Experience managing multiple projects and deadlines.
    • Experience assisting in the design and delivery of comprehensive education and training to broad audiences.
    • Ability to work independently and in multi-disciplinary teams, take initiative and manage multiple priorities under time sensitive, competing deadlines.
    • Ability to effectively interact with all levels of management within LLNL and other agencies as necessary.
    Additional Qualifications at the H13.3 level
    • Advanced knowledge and experience interpreting and applying regulatory requirements and relevant state and federal laws affecting staff relations.
    • Experience facilitating conflict and dispute resolution using mediation intervention and conflict management techniques.
    • Experience conducting research, investigating alternative solutions, and recommending solutions for a wide variety of staff relations issues/problems that are confidential and sensitive in nature.
    • Experience providing individual coaching and counseling to managers, supervisors, and employees on a wide range of work related issues.
    • Experience conducting training to employees and managers.
    • Advanced experience using common electronic data analysis tools and systems.
    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Position Information

    This is a Flexible Term appointment, which is for a definite period not to exceed six years. If final candidate is a Career Indefinite employee, Career Indefinite status may be maintained (should funding allow).

    Why Lawrence Livermore National Laboratory?
    • Included in 2024 Best Places to Work by Glassdoor
    • Flexible Benefits Package
    • 401(k)
    • Relocation Assistance
    • Education Reimbursement Program
    • Flexible schedules (*depending on project needs)
    • Inclusion, Diversity, Equity and Accountability (IDEA) - visit
    • Our core beliefs - visit
    • Employee engagement - visit
    Security Clearance

    This position requires a Department of Energy (DOE) Q-level clearance. If you are selected, we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. Also, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship.

    Pre-Employment Drug Test

    External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

    How to identify fake job advertisements

    Please be aware of recruitment scams where people or entities are misusing the name of Lawrence Livermore National Laboratory (LLNL) to post fake job advertisements. LLNL never extends an offer without a personal interview and will never charge a fee for joining our company. All current job openings are displayed on the Career Page under "Find Your Job" of our website. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond.

    To learn more about recruitment scams:

    Equal Employment Opportunity

    We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.

    We invite you to review the Equal Employment Opportunity posters which include EEO is the Law and Pay Transparency Nondiscrimination Provision.

    Reasonable Accommodation

    Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory. If you need a reasonable accommodation during the application or the recruiting process, please use our online form to submit a request.

    California Privacy Notice

    The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.

    Videos To Watch


  • Burch Boehner - State Farm Agent San Jose, United States

    **Benefits**: · - 401(k) · - Dental insurance · - Flexible schedule · - Health insurance · - Opportunity for advancement · - Paid time off · **ROLE DESCRIPTION**: · As a Customer Relations Representative - State Farm Agent Team Member with Burch Boehner - State Farm Agent, you wi ...


  • Hera Gutierrez - State Farm Agent Fremont, United States

    **Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...


  • LLNL Livermore, United States

    Company Description · Join us and make YOUR mark on the World · Are you interested in joining some of the brightest talent in the world to strengthen the United States' security? Come join Lawrence Livermore National Laboratory (LLNL) where our employees apply their expertise to ...


  • Kim Holland - State Farm Agent Hayward, United States

    Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...


  • Gabriela Ruvalcaba - State Farm Agent San Jose, United States

    Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...


  • Lawrence Livermore National Laboratory Livermore, United States

    Company DescriptionJoin us and make YOUR mark on the World · Are you interested in joining some of the brightest talent in the world to strengthen the United States' security? Come join Lawrence Livermore National Laboratory (LLNL) where our employees apply their expertise to cre ...


  • Apartments - On-Site (Apt OnSite) Sunnyvale, United States

    **Position Summary**: · Assists the Community Manager and Assistant Manager with on-site operations of a single community, multiple communities, or neighborhood ("operating unit"). Serves as the first point of contact for resident interactions on-site. Assists with all inquiries ...


  • AJ Abdelkhalek - State Farm Agent Pleasanton, United States

    Job Description · Job DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping o ...


  • Invictus Marketing Solutions Dublin, United States

    Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission ...


  • Invictus Marketing Solutions Dublin, United States

    Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission ...


  • State Farm Insurance Sunnyvale, United States

    State Farm Insurance - JobID: [Customer Service Representative] As a Customer Relations Representative at State Farm Insurance, you'll: Assist customers with their insurance needs; provide exceptional customer service by answering inquiries, resolving issues, and offering appropr ...


  • State of California Alameda County, United States

    Job Posting: Public Information Investigator · Department of Industrial Relations · JC Public Information Investigator · INDUSTRIAL RELATIONS REPRESENTATIVE $4, $6,213.00 per Month · Final Filing Date: 6/1/2024 · Application Methods: Electronic (Using your CalCareer Accoun ...


  • State of California Santa Clara County, United States

    Job Posting: Public Information Investigator · Department of Industrial Relations · JC Public Information Investigator · INDUSTRIAL RELATIONS REPRESENTATIVE $4, $6,213.00 per Month · Final Filing Date: 6/4/2024 · Application Methods: Electronic (Using your CalCareer Accoun ...


  • State of California Santa Clara County, United States

    Job Posting: Public Information Investigator · Department of Industrial Relations · JC Public Information Investigator · INDUSTRIAL RELATIONS REPRESENTATIVE $4, $6,213.00 per Month · Final Filing Date: 6/5/2024 · Application Methods: Electronic (Using your CalCareer Accoun ...


  • Department of Industrial Relations Alameda County, United States

    Job Description and Duties · Are you excited to start a career with a dynamic State Agency? Do you have a talent for performing efficiently in a fast-paced environment? Do you enjoy flexibility and learning new things? Then look no further and apply NOW. The Labor Commissioner's ...


  • Department of Industrial Relations Santa Clara County, United States

    Job Description and Duties · ***Please ensure application is complete with detailed job descriptions/tasks performed, employment beginning and ending date information, and hours worked per week. Failure to provide this information will disqualify your application. · ***This post ...


  • JACKLYN DINH - State Farm Agent Sunnyvale, United States

    Job Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helpin ...


  • Art Holland - State Farm Agent San Jose, United States

    Job Description · Job DescriptionPosition Overview · State Farm Insurance Agent located in San Jose, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Customer Relations Rep, you will build and develop customer relationshi ...


  • Department of Industrial Relations Santa Clara County, United States

    Job Description and Duties · Are you excited to start a career with a dynamic State Agency? Do you have a talent for performing efficiently in a fast-paced environment? Do you enjoy flexibility and learning new things? Then look no further and apply NOW. The Labor Commissioner's ...


  • Hera Gutierrez - State Farm Agent Fremont, United States

    Job Description · Job DescriptionPosition Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only ...