Customer Relations Representative - San Jose, United States - Burch Boehner - State Farm Agent

Description

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off

As a Customer Relations Representative - State Farm Agent Team Member with Burch Boehner - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customerfocused, needsbased review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problemsolving

• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off

• Health benefits
• Valuable careerbuilding experience