- Support Branch Manager in developing a culture within the branch in which quality and continuous improvement on all performance accountabilities and member interactions.
- Assists Branch Manager in developing and implementing strategies to capitalize on opportunities, highlight the features and benefits of our products and services, support overall credit union member services, promotions and member service objectives and expectations.
- Develops and inspires a highly efficient and productive branch team focused on delivering exceptional member service and offering solutions to improve members financial well-being by tailoring recommendations with Patelcos products, services, and digital solutions.
- Ensure all team members are trained on all functions within the branch through effective communication and implementation of new/revised policies and procedures.
- Proactively identify any potential issues keeping the branch and team members from providing exceptional member service and collaborate on solutions with the Branch Manager.
- Respond and monitor branchs Financial Wellbeing Survey feedback from members, and provide coaching, training and feedback to team members and departments as necessary.
- Identify any potential issues keeping the branch and team members from providing exceptional member service and collaborate on solutions with the Retail Performance Manager and Regional Director.
- Ensures delivery of exceptional member experience and handles member escalations with a sense of urgency.
- Supports the career development of team members through consistent coaching, professional development, and purposeful career pathing steps.
- Collaborates with business partners to proactively acquire new business relationships and expand existing business relationships.
- Understands and models the Mission, Vision, and Core Values with both team members and members.
- Ensures the daily branch operations are conducted in accordance with established credit union policies to include legal and regulatory requirements.
- Manages and leads team members through a changing environment and resolves stressful situations with tact and diplomacy.
- Maintains thorough and current knowledge of all federal, state, and local regulations as well as internal policies and procedures and bank products and services.
- Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Unions policies and procedures.
- All other duties as assigned.
- Bachelors degree (B.A./B.S.) or AA in business related discipline or equivalent (preferred)
- Three to four years prior branch supervisory or team lead experience in a credit union or banking environment
- Excellent computer skills MS Windows and MS Office (Word & Excel)
- Excellent organization and time management skills.
- Demonstrated proficiency in supervising and motivating team members.
- Ability to manage all priorities and workflow with versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Ability to organize and prioritize information, job tasks and workload to consistently complete all branch work in a time sensitive manner.
- Ability to work independently and as a team member while using discretion in decision making and good judgment problem solving
- Excellent written and oral communication skills; strong organizational, problem-solving, and analytical skills.
- Exceptional Medical, Dental, Vision, and Life Insurance benefits
- Rewards for completing wellness related activities
- Competitive compensation packages with bonus opportunity
- 401(k) with 3% Safe Harbor and 5% employer match
- Discounts on loan products
- Tuition reimbursement
- Employee Assistance Program (EAP)
- PTO for part-time and full-time positions
- Paid holidays
- On-the-job training and skills development
- Internal transfer opportunities for career growth
- Volunteer work
-
Assistant Branch Manager
2 weeks ago
Patelco Credit Union Livermore, United StatesAbout Patelco Credit Union: · Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in Califo ...
-
Branch Manager
3 days ago
Johnstone Supply Livermore, United States** Branch Manager** · Livermore, CA 94551 · **WHO WE ARE:** · At Johnstone Supply it is our vision to be the partner of choice for the premiere HVAC professionals in Central California. We are a 35 year old family owned business in our second generation of ownership. We have a pr ...
-
Branch Manager
3 weeks ago
Johnstone Supply Livermore, United States** Branch Manager** · Livermore, CA 94551 · **WHO WE ARE:** · At Johnstone Supply it is our vision to be the partner of choice for the premiere HVAC professionals in Central California. We are a 35 year old family owned business in our second generation of ownership. We have a ...
-
Branch Manager
2 days ago
Neptune Enterprises Guadalupe, CA, United States FreelanceMORE FROM LIFE - FOR EVERYONE · Ideas become successes. Because together we move more. Join the #TeamApollo as · **Branch Manager (m/f/d) Optics in Guadalupe, CA - Steinweg 21a**: · Together, we inspire people every day and help them see and hear better. As the optician with the ...
-
Branch Manager
3 weeks ago
Cascade Ventures Oakley, United StatesStore Manager (m/f/d) Teltower Damm Berlin · Full-time or part-time · Teltower Damm 30, Berlin, Germany · With professional experience · Store Manager (m/f/d) · There are many good reasons to work at BLUME2000. One of them is that we are a successful, growing company and we s ...
-
Branch Manager
2 days ago
Terra Redwood City, CA, United States Freelance**Company Description** · The success of a great look consists of the perfect combination of special pieces. The success of a great company consists of the perfect combination of special people. · We are H&M - one of the first companies to make fashion accessible and affordable f ...
-
Assistant Branch Manager
1 day ago
Patelco Credit Union Livermore, United States PermanentAbout Patelco Credit UnionPatelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California ...
-
Associate Branch Manager
3 weeks ago
Sperber Companies Livermore, United States**Associate Branch Manager** · **Job Summary** · **Location of Branches: Livermore, Union City & Modesto** · **Position Summary** : The primary role of the Associate Branch Manager (ABM) is to manage, direct and oversee all areas of operations to assigned branch/es and/or serv ...
-
Senior Branch Manager
2 weeks ago
PNC Bank Corp. Livermore, United StatesManages priorities through planning and execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being. Creates a dif Branch Manager, Manager, Cust ...
-
Senior Branch Manager
2 weeks ago
PNC Financial Services Group Livermore, United StatesJob Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...
-
Senior Branch Manager
4 days ago
PNC Financial Services Group Livermore, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Senior Branch Manager
1 week ago
PNC Financial Services Group Livermore, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Senior Branch Manager
1 week ago
PNC Financial Services Group Livermore, United StatesJob Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...
-
Branch Manager Trainee
3 weeks ago
Rollins Livermore, United States** Branch Manager Trainee** · **Job Category****:** Operations Leadership **Requisition Number****:** BRANC025692 Showing 1 location **Job Details** · **Description** · ****At Orkin, our purpose is to help protect the world where we live, work and play.**** · Our **Branch Man ...
-
Senior Branch Manager
1 week ago
PNC Livermore, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Senior Branch Manager
6 days ago
PNC Financial Services Group Livermore, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Branch Manager Trainee
2 weeks ago
Orkin Hayward, United StatesOverview: · **What type of benefits will you receive?** · - Competitive earnings $80,000-$106,000 and a company vehicle with gas card · - Company provided iPhone and iPad with sales software · - Comprehensive benefits package including medical, dental, vision, maternity, & life I ...
-
Assistant Branch Manager
6 days ago
MYGRANT GLASS COMPANY INC Hayward, United StatesAre you ready to take your career to the next level? _Mygrant Glass Company is seeking a dynamic and motivated individual to join our team as an **_Assistant Branch Manager._** As an integral part of our company, you'll have the opportunity to work closely with the Branch Manager ...
-
Assistant Branch Manager
2 days ago
AAA San Jose, United StatesAssistant Branch Manager · We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative ...
-
Branch Manager Senior
3 weeks ago
PNC Livermore, United States Full timePosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our emp ...
Assistant Branch Manager - Livermore, United States - Patelco Credit Union
Description
About Patelco Credit Union:
Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California.
We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members.
We believe that work should be rewarding, challenging, and enjoyable. Were dedicated to creating a positive and supportive culture where our team members can thrive. If youre looking to use your skills and knowledge to make a difference in our members lives, Patelco could be the perfect fit for you.
Overview:The Assistant Branch Manager will co-lead the development of team members, strategic planning, executing Retail initiatives to enhance member experience through identified opportunities and strategies. In this role, responsibilities will include managing and providing vision and leadership to the branch team members. As an Assistant Branch Manager, you must display passion for members financial well-being, as well as be able to showcase and coach to.
Responsibilities:$ $35.22 / hour
Compensation at Patelco:Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
We Offer:Physical Health:
Financial Health:
Emotional Health:
Personal Development:
Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans
IND123
Assistant Branch Manager professionals in Livermore
-
Veera Sekhar Sivadanam
Cloud Services Program Manager