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Customer Experience Specialist and CRM - Albany, United States - Trabajos
Description
**20/10/2021**
**Clasificada en**
**Aptitudes**
**1 vacante**
**Descripcin de la oferta**
Empresa lder en envos nacionales e internacionales de paquetera y mensajera busca incorporar un/a Customer Experience Specilist & CRM a su equipo.
Descripcin de la oferta
Elaborar y analizar los Journeys de clientes y destinatario y disear planes de accin.
Identificar los distintos Buyer personas e interpretar datos para establecer las segmentaciones.
Medicin y escucha de la Voz del Cliente.
Analizar y reportar: Analizar e investigar la audiencia y el rendimiento de las plataformas utilizando herramientas como Google Analytics.
Investigar y evaluar las ltimas tendencias y tcnicas para encontrar nuevas y mejores formas de medir la actividad de las redes sociales.
Analizar la actividad de la competencia.
Innovar en la manera de dirigirnos a nuestros usuarios.
Fomentar el Customer Centric.
Perfil del candidato
Experiencia mnima de 3 aos en un rol similar.
Titulacin en Marketing, Publicidad y RR.PP., Comunicacin audiovisual o similar.
Altamente valorable formacin especfica en Customer Experience o similar e imprescindible estar familarizado con herramientas como Salesforce.
Imprescindible: Nivel Advanced de Ingls hablado y escrito.
Oferta de empleo
Atractivo entorno de trabajo.
Empresa lder.Elaborar y analizar los Journeys de clientes y destinatario y disear planes de accin.
Identificar los distintos Buyer personas e interpretar datos para establecer las segmentaciones.
**Estudios:**
**Formacin Profesional grado medio** **Aos de experiencia:**
**Sin Experiencia**
**Datos de la oferta**
**Salario:**
**A convenir****Jornada Laboral:**
**Jornada Completa** **Tipo de contrato:**
**Indefinido**