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Albany

    Customer Experience Specialist and CRM - Albany, United States - Trabajos

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    Description

    **20/10/2021**

    **Clasificada en**

    **Aptitudes**

    **1 vacante**

    **Descripcin de la oferta**

    Empresa lder en envos nacionales e internacionales de paquetera y mensajera busca incorporar un/a Customer Experience Specilist & CRM a su equipo.

    Descripcin de la oferta

    Elaborar y analizar los Journeys de clientes y destinatario y disear planes de accin.

    Identificar los distintos Buyer personas e interpretar datos para establecer las segmentaciones.

    Medicin y escucha de la Voz del Cliente.

    Analizar y reportar: Analizar e investigar la audiencia y el rendimiento de las plataformas utilizando herramientas como Google Analytics.

    Investigar y evaluar las ltimas tendencias y tcnicas para encontrar nuevas y mejores formas de medir la actividad de las redes sociales.

    Analizar la actividad de la competencia.

    Innovar en la manera de dirigirnos a nuestros usuarios.

    Fomentar el Customer Centric.

    Perfil del candidato

    Experiencia mnima de 3 aos en un rol similar.

    Titulacin en Marketing, Publicidad y RR.PP., Comunicacin audiovisual o similar.

    Altamente valorable formacin especfica en Customer Experience o similar e imprescindible estar familarizado con herramientas como Salesforce.

    Imprescindible: Nivel Advanced de Ingls hablado y escrito.

    Oferta de empleo

    Atractivo entorno de trabajo.

    Empresa lder.Elaborar y analizar los Journeys de clientes y destinatario y disear planes de accin.

    Identificar los distintos Buyer personas e interpretar datos para establecer las segmentaciones.

    **Estudios:**

    **Formacin Profesional grado medio** **Aos de experiencia:**

    **Sin Experiencia**

    **Datos de la oferta**

    **Salario:**

    **A convenir****Jornada Laboral:**

    **Jornada Completa** **Tipo de contrato:**

    **Indefinido**



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