- Be Customer Obsessed
- Be Courageous with Your Point of View
- Challenge the Status Quo
- Act Like an Entrepreneur
- Have an It Can Be Done Attitude
- Do the Right Thing
- Be Accountable
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Digital Product Manager - Irving, United States - 7-Eleven
Description
Overview:
? Who we are
Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.
As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee and Big Bite. Brain Freeze is a 7-Eleven registered trademark for our 53-year old Slurpee and with over 84,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.
But theres a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.
At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. Its what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.
Today we are redefining convenience and the customer experience in big are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.
? How we lead
At 7-Eleven we are guided by our Leadership Principles.
Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.
? About This Opportunity
Responsibilities:EMPLOYER: 7-Eleven, Inc.
JOB TITLE: Digital Product Manager
LOCATION: Irving, TX
DUTIES: Lead the development of digital products, as an individual contributor, including defining product strategy, developing, launching, and enhancing products and services. Work closely with software teams to define product requirements and coordinate resources from key stakeholders. Work in an Agile product development environment. Execute full product lifecycle for a feature from conception through execution. Responsible for mobile and web product applications development, financial services, product management frameworks, including Agile methodology, SCRUM, and Lean Product development. Provide customer feedback or user experience research or rapid testing with customer. Participate in and contribute to learning activities around modern agile design and development core practices including communities of practice. Identify and track Key Performance Indicators. Translate business goals and end user needs into product strategy; and communicate direction and product priorities to the development team, other matrixed teams, and third-party partners. Identify goals, metrics and analytics to determine product value, and continually make recommendations and refinements to the product backlog based on learnings. Manage the product backlog and make future decisions based on the value that will be delivered. Monitor research and the competitive landscape to recommend the best solutions and ensure that products remain or become best in class. Work with user research and testing team to formulate, test and refine assumptions and hypotheses through user research and testing. Create, prioritize and accept user stories and incorporate them into release planning. Make product decisions that drive value on a daily basis. Identify and consider pros, cons, issues, obstacles, dependencies and value associated with features and enhancements. Participate in and lead standups, iteration planning sessions, product demo, and retrospectives. Condense complex technical concepts into non-technical language for stakeholders. Collaborate with team members including engineering and user experience to drive value and identify and resolve impediments. Work with the product team to continuously assess progress, disseminate lessons learned and understand next steps. Manage cross functional team and stakeholder expectations to execute on product strategy and provide education to requestors to determine prioritization based on tangible benefits and/or user experience. Guide junior team members in strategy, alignment, data and business analysis and execution tasks. Participate in talent acquisition, development and retention activities in support of the team.
Qualifications:REQUIREMENTS: Bachelors or foreign equivalent degree in Computer Science, Engineering, Information Technology, Business Administration, or a related field and 5 years of progressive, post-baccalaureate experience in the job offered or 5 years of experience as a software developer, systems analyst, or in a related/similar position. Experience therein to include 5 years of experience in Agile product development, managing a Tech POD, and executing full product lifecycle for a feature from conception through execution. Experience therein to include 1 year of experience in data and business analysis, mobile and web product applications development, product management frameworks, including Agile methodology, SCRUM, and Lean Product development; and providing customer feedback, user experience research, and rapid testing with customer.
In lieu of a Bachelors and 5 years of experience, employer will accept a Masters or foreign equivalent degree in Computer Science, Engineering, Information Technology, Business Administration, or a related field and 3 years of experience in the job offered or 3 years of experience as a software developer, systems analyst, or in a related/similar position. Experience therein to include 3 years of experience in Agile product development, managing a Tech POD, and executing full product lifecycle for a feature from conception through execution. Experience therein to include 1 year of experience in data and business analysis, mobile and web product applications development, product management frameworks, including Agile methodology, SCRUM, and Lean Product development; and providing customer feedback, user experience research, and rapid testing with customer.
CONTACT: Refer to Job # W
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