Product Manager - Irving, United States - Saxon Global

    Saxon Global
    Saxon Global Irving, United States

    2 weeks ago

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    Description

    Product Manager

    Client: Citibank

    Location: hybrid 3 times a week, primary in Irving, TX or Jacksonville, FL - secondary: NYC/NJ

    JD:

    Must have: Deep experience in product management in this domain within Wealth Management. Areas of experience include:

    Digital product management

    ACH, ACATS, Zelle, wires

    Fraud enhancements

    User story development and business analysis.

    Visa: USC - GC

    Rate: 60-75/hr

    Responsibilities:

    • Responsible for end-to-end business analysis of Digital Technology Projects, Front-office applications (Banker and Client Portals), Improving Client Experience, Digital Adoption and Technology enhancements.
    • Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT.
    • Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions.
    • Required to engage and work with various global and regional businesses, operations sponsors/stakeholders, and internal/external technology partners to deliver against objectives.
    • Responsible for participating in project activities from start to end, involving requirements definition, functional specification verification, user acceptance testing and business change management / integration.
    • Liaise with project sponsors and regional business leads on an ongoing basis to understand their needs and priorities as well as to pro-actively manage expectations, buy-in, feedback and resolution of issues. Works across peer and stakeholder organizations to implement improvements.
    • Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment.
    • Acts as SME to senior stakeholders and /or other team members.
    Required Qualifications:
    • 10+ years of experience as a Product Manager
    • Deep experience in product management in this domain within Wealth Management. Areas of experience include:
    - Digital product management

    - ACH, ACATS, Zelle, wires

    - Fraud enhancements.
    • User story development and business analysis.
    Education:
    • Bachelor's/University degree or equivalent experience, Master's degree preferred.