Marketing - Manager- In House Marketing Seaglass - Myrtle Beach, United States - Bluegreen Vacations

Description

Job Description

The Manager, In-House Marketing is responsible for overseeing the day to day activities of the In-House Marketing department. Must be able to drive production for all In-House Marketing programs (owners, samplers, renters and exchangers).

Job Duties And Responsibilities

Recruit, train, and develop staff; conduct performance appraisals, counseling, and coaching sessions;
Manage representative performance standards & penetration
Design programs to increase tour flow during off season months
Maintain site penetration above approved levels without generating guest complaints
Maintain tour and/or gifting cost below approved or budgeted levels
Hold weekly meetings with all associates to address procedures, policies, issues, and programs
Ensure weekly In-House reports are submitted to In House by set deadline
Manage Concierge Front Desk and/or In House Marketing personnel. Includes ensuring daily, weekly and monthly reporting is accurate from both a Concierge and Financial standpoint

Performs the job assigned complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of an incumbent.

It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent.

An incumbent may be asked to perform other duties as required.

Qualifications

High School Diploma or equivalent
One year of Timeshare, Management and Customer Service experience
Concierge, Web Based Reporting, and basic check-in procedures Customer service and quality fundamentals, MS Office Suite.
Detailed-oriented with strong analytical and problem solving skills, strong ability to think strategically and analyze information timely and accurately, strong interpersonal communication skills to deal effectively with all levels of the organization

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members.

Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool.

We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test.

EOE/DFW

Other Details


Job Family :
Marketing Generalists


Job Function :
None


Pay Type :
Salary


Employment Indicator :
NON-MCC

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