Host - Fort Lee, United States - LaNoma Italian Steakhouse

Description

Job Overview:
We are seeking a friendly and outgoing individual to join our team as a Host/Host.

As a Host/Host, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive dining experience.

This is a great opportunity to work in the restaurant industry and showcase your hospitality skills.


Responsibilities:

• Greet guests with a warm and welcoming demeanor
• Escort guests to their tables and provide menus
• Manage waitlists and reservations efficiently
• Maintain knowledge of daily specials, menu items, and promotions
• Assist in seating guests according to their preferences and party size
• Monitor dining areas to ensure cleanliness and organization
• Collaborate with servers, kitchen staff, and management to ensure smooth operations
• Handle guest inquiries, concerns, and complaints with professionalism and resolve issues promptly
• Uphold high standards of customer service and hospitality

Experience:

• Previous experience in a restaurant or hospitality setting is preferred
• Strong customer service skills with the ability to communicate effectively
• Familiarity with Aloha POS or similar restaurant management software is a plus
• Excellent phone etiquette and ability to handle high call volumes
• Ability to multitask in a fastpaced environment while maintaining attention to detail

Join our team as a Host/Host and enjoy the following benefits:

• Competitive pay rates
• Flexible scheduling options
• Opportunities for career growth within the company
• Employee discounts on food and beverages

Job Types:
Full-time, Part-time


Pay:
$ $22.08 per hour


Ability to Commute:

• Fort Lee, NJ required)

Work Location:
In person