Administrative Assistant - Fort Wayne, United States - Do it Best Corp.

Do it Best Corp.

Verified Company

Fort Wayne, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Administrative Assistant

Location:
Fort Wayne, IN

Level:
Hourly

Reports to:
Merchandise Manager

Responsibilities
Provide support and customer service to members:

Answer product questions-
Assist members with ordering issues-
Assist members with placing drop ship orders-
Send requested materials such as product samples and consumer rebates-
Coordinate relays, sample orders, and bin tag requests-
Work with vendors:
Gather product information and images-
Coordinate market invitation process-
Enter vendor information into vendor portal forms, support vendors using portal-
Create and submit vendor debits/billings-
Initiate and review bulletins and drop ship order forms-
Expedite and complete projects-
Gather content and use various tools to communicate to members and vendors:
Enter program specials into VIMS-
Submit department-specific communication pieces (Merchandising Update, department newsletters, etc.)-
Review, process, debit vendors for truck mail literature-
Use Vampire to run queries to create spreadsheets-
Use Google Workplace-
Create Buyer Messages at direction of MM/AMM-
Create conversion charts/cross-references charts-
Ban items at direction of MM/AMM-
Provide inventory/RSC staff support:
Product dispositions and Return Goods Authorizations (RGAs)-
Perform stock checks-
Run and review department queries, analyze, highlight, bring excess inventory issues to attention of MM.-
Investigate and resolve UPC, order multiple, and other item issues-
Investigate and resolve product questions from RSC staff-
Provide promotions-related support:
Gather, collect sales submittals-
Product sample requests-
Consumer rebate pad requests-
Distribute and file sale confirmations-
Track competitor ads/promotions-
Provide market-related support:
Sequence sheets and market invitations-
Initiate market bulletins-
Market totals-
Collect and review drop ship order formsReview market bulletins-
Review/follow-up on vendor information-
Create/manage electronic tracking spreadsheet for market-
Bill vendors for market-related activities-
Provide product/catalog-related support:
Product image requests-
Cut and descriptions-
Proof catalog pages-
Assign SKU numbers-
Provide accounting-related support:
Process member and vendor debits and credits-
Process check requests-
Perform general support functions:
Maintain various files-
Perform entry on item maintenance mainframe screens-
Order office supplies
Education and Experience

Minimum:

High School graduate
Must be computer proficient, especially with Excel and Word

Desired:

Posthigh school education/training
Proficiency with Google Workplace

Skills and Abilities

Minimum:

Above average customer service and problem solving skills
Excellent organizational skills
Ability to work on multiple projects by successfully prioritizing to meet deadlines
Ability to quickly 'change gears' to respond to changes in priorities
Working knowledge of office equipment such as fax machine and copier

Desired: