Crnp, Palliative Program, Hospice - Clarks Summit, United States - ALLIED SERVICES

Mark Lane

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Mark Lane

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Description
Serves as a comprehensive direct health care provider. Functions independently in an extended role, in collaboration with the medical director/attending physician, and in conjunction with nursing staff.

Responsibilities may include case management of patients, assessment diagnosis, and therapeutic procedures directed at restoring optimal health and provision of follow up care.

Participates in and initiates educational programs as they relate to specialty.


Type of supervision exercised:
none.


Jobs reporting to this position:
none.


EDUCATION:

Masters degree in nursing with concentration in specialty as nurse practitioner.


WORK EXPERIENCE:

Three years experience in clinical specialty in an acute or ambulatory care setting required; previous specialty NP experience preferred. Must have understanding of the hospice program of care, philosophy and principles of death/dying. Palliative Care experience; Experience with geriatric, hospice, oncology or other advanced complex illness required.


SPECIAL EMPLOYMENT REQUIREMENTS:

Currently licensed and nationally certified as a nurse practitioner per the Commonwealth of Pennsylvania's Board of Nursing (CRNP)

Must be cleared by the Pennsylvania State Police criminal history check. Valid PA driver's license required for travel to referral facilities and sources.


Must have an interest in and a sympathetic, compassionate attitude toward caring for the patient in a hospice care setting.


Must maintain a professional attitude and demeanor and is able to communicate effectively and relate courteously and cooperatively with patients, caregivers, colleagues, supervisors, co-workers and all others.


Must be able to demonstrate optimism, enthusiasm and willingness to work constructively with other health care team members and reflect concern for the well being of patients and employees.

Must interact with all staff in a positive fashion supporting the mission and vision of the organization.

Must maintain confidentiality of all contacts with patient/resident/families in accordance with applicable laws and regulations.


CHARACTERISTIC DUTIES & RESPONSIBILITIES OF JOB:
E = Essential Element NE = Nonessential Element


40% Position Standards:


  • Provides palliative medicine to patients; collaborates with the attending physician to help patients manage and plan for disease progression.
  • Responsible for direct care for a panel of patients.
  • Uses an effective style of communication.
  • Supports the performance improvement program.
  • Complies with organization's established policies, practices, and overall goals and objectives.
  • Participates in and applies research to clinical practice as indicated.
  • Responsible for patient education.

30% Organizational Behavior and Patient-Centered Experience:

  • Discuss confidential information in private.
  • Knock or announce self before entering a room or personal space.
  • Cover or screen patients appropriately.
  • Protect others from unnecessary intrusions.
  • Respect everyone regardless of cultural background, race, ethnicity, age, gender, religion, disability, sexual orientation or role.
  • Be dependable. Arrive on time, ready to work.
  • Respond to patients and team members in a timely manner.
  • Avoid gossip and maintain a professional demeanor.
  • Work as a team and help those in need.
  • Put the needs of others first. Hold doors and elevators, letting patients go first.
-
INVOLVEMENT:


  • When interacting with our patients, remember
    AIDET:

  • Acknowledge the customer by name, smile, and make eye contact.
-
Introduce yourself, role and purpose (including co-workers, other departments, and/ or physicians).
-
Describe
Duration, explaining how long a procedure may take or how long it will take for their needs to be met.
-
Explain in a language the customer can understand what is about to happen and what to expect.
-
Thank the customer for choosing ASIHS.

-
DIGNITY:


  • Explain and ask patients' permission before performing a procedure, test or intervention.
  • Wear/display ID tag at all times
  • Handle conflicts and complaints effectively and politely by taking the
    HEAT (
    Hear people out;
    Empathize with them;
    Apologize for the inconvenience;
    Take Action to resolve the problem).
  • Anticipate people's needs and help them before being asked.
  • Help lost individuals find their way.
-
PATIENT-CENTERED EXPERIENCE

  • Welcome the patient, family, and customer into the network environment of ASIHS.
  • Involve patient and family in the care of the patient
  • Provide daily information to the patient and family about their care.
**30% Goals, as created and agreed upon by the manager and employee.

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