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    Operations Supervisor - Philadelphia, United States - Live Nation Worldwide, Inc.

    Live Nation Worldwide, Inc.
    Live Nation Worldwide, Inc. Philadelphia, United States

    4 weeks ago

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    Part time
    Description

    Job Summary:

    WHO ARE WE?

    Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. .

    Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

    WHO ARE YOU?

    Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on

    .

    WHAT THIS ROLE WILL DO

  • Monitor the labor cost of the shift, paying close attention to overtime
  • Checking accuracy of labor system at the end of the shift
  • Maintain appropriate atmosphere (lights, sound level, room temperature, cleanliness, line of sight, table maintenance, room capacity)
  • Conduct operations with a Guest First mindset
  • Ensure all recap forms are submitted to accounting
  • Perform opening, ongoing and closing duties
  • Conduct daily pre-shift in an upbeat and motivational manner
  • Perform daily liquor pulls for bar staff
  • Ensure all cash drawers have appropriate change
  • Log nightly sales and operational issues in Manager Log Book, either manually or online
  • Conduct safety, cleaning and maintenance walk-through – interior and exterior of building
  • Check ticket counts with box office before shift begins
  • Check email and mailbox for current information
  • Familiarize self with event sheets
  • Facilitate proper inter-departmental communication and organization

    • WHAT THIS PERSON WILL BRING

    Required:

  • (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
  • High school diploma or equivalent
  • Ability to work late hours
  • Flexible schedule
  • 3 years supervisory experience in high volume restaurant/music hall environment
  • Knowledge of Microsoft Office products and Point of Sales system, preferably MICROS
  • Knowledge of state, federal and local liquor laws and health code regulations
  • Ability to deal with intoxicated guests in a positive and safety minded manner
  • Tolerance of all cultures, music and art forms
  • Skilled in decision making, leadership, guest relations, interpersonal communications, organization, team building, time management, and staff management
  • Ability to motivate staff, problem solve, lead, delegate, follow up, deal with volatile situations with tact and confidence

    • Preferred:

  • At least 2 years experience with a national restaurant chain
  • Experience in a live music environment
  • College diploma in related field

    • Physical Demands/Working Environment:

  • Working environment is fast-paced, often loud and stressful
  • Position requires extended periods of prolonged standing and working on your feet
  • Must be able to lift or move up to 25 lbs using proper lifting techniques

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