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Benefits Representative - Hartford, United States - Zuzick Organzation
Description
We are seeking a dynamic and results-driven Benefits Representative to join our team. The ideal candidate will be competitive, hard-working, passionate about helping others, demonstrate excellent communication skills, and is a team player. As a Benefits Representative, your primary responsibility will be to assist the members we service in understanding and utilizing their benefits package effectively.
Key Responsibilities:
Serve as the main point of contact for the assigned members regarding their benefits package, including permanent life benefits, and providing education on the additional benefits they are entitled to that will help their family
Provide timely and accurate information to the members regarding their benefit options, eligibility criteria, and enrollment procedures
Assist members with resolving benefit-related issues and concerns in a professional and efficient manner
Conduct zoom calls to be establish a relationship with the member and compete their enrollment
Stay up-to-date on changes and updates to company benefits policies and procedures
Work closely with home office to address any issues or concerns that may arise
Participate in benefits fairs and other employee engagement activities to promote benefits awareness and utilization
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and handle multiple priorities
Strong attention to detail and accuracy
Ability to work effectively both independently and as part of a team
Proficiency in MS Office applications, particularly Excel and Word
Maintain customer service-related information for sales accounts
Ensure quality customer service and customer satisfaction
Provide members with superior customer service
Provide superior customer service with all sales interactions
If you are a motivated professional who is passionate about employee benefits and thrives in a collaborative team environment, we invite you to apply for the Benefits Representative position. Join us in making a positive impact on the lives of our employees through comprehensive benefits support and advocacy.
** Please note at this time Globe Life, Zuzick Organization will not be able to honor any request for employment sponsorship.
Compensation details:
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