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DMV Customer Service Technician - Petersburg, United States - Virginia Department of Human Resource Management
Description
DMV Customer Service Technician (Hourly/Wage), Petersburg CSC
Job no:
Work type: Wage (Hourly)
Location: Petersburg, Virginia
Categories: Administrative Services
Title: DMV Customer Service Technician (Hourly/Wage), Petersburg CSC
State Role Title: Admin & Office Spec III
Hiring Range: $ $17.66
Pay Band: 3
Agency: Department of Motor Vehicles
Location:
PETERSBURG CSC
Agency Website:
Recruitment Type: General Public - G
Job Duties
Virginia's Department of Motor Vehicles (DMV) is looking for a service-oriented professional to work as a Part-Time (Wage) Customer Service Technician at the Petersburg Customer Service Center (CSC).
The selected applicant will handle various customer transactions including communicating policies, procedures, and regulations; issuing IDs; processing applications; administering vision, driver, and in-car road tests.
In addition, processing diverse vehicle registrations and titling, tax collection, and other DMV-related services. Training will be provided to ensure your success.
If you possess strong customer service and problem-solving skills, with a willingness to learn, and want a career with growth opportunities, we would like to talk with you.
This is a wage position limited to working no more than 1,500 hours per agency during the 12-month period of May - April 30, regardless of the hire date.
All wage employees are limited to working no more than 29 hours per week on average over the 12-month period.
This wage position offers no state benefits.
The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles.
In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations.
DMV operates upon five fundamental core values:
Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don't just talk about our core values, we live them
Minimum Qualifications
Job Requirements:
Additional Considerations
N/A
Special Instructions
You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify
All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).
Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format.
When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process.
Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT
Contact Information
Name:
DMV Employment
Phone:
Email:
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).
Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.
Requesting an AHP Letter can be found at AHP Letter or by calling DARS at
Note
: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Applications close: 05 May 2024 Eastern Daylight Time