Sales and Applications Engineer - Reno, United States - Hamilton

Hamilton Reno, United States

3 weeks ago

Description

Company Overview:
Hamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.

Responsibilities:

Hamilton Company is seeking a Sales and Applications Engineer to join our Laboratory Products Team. We are looking for a motivated professional that can develop a robust knowledge of the Hamilton product offering and support both Customer and OEM sales teams in ensure a seamless sales cycle from inquiry through integration and ramp. This is a commercial role heavily focused on customer expierience that effectively coordinates between R&D, Sales, Product Managers and Customer to bring an unrivaled customer expierience to Hamilton product adoption.

Support the Sales Team in a variety of applications
Gather and refine specifications necessary for designing automation system that meets customer's needs, including. development and delivery of customer presentations.
Product and software demonstrations for prospective customers
Attend sales meetings, available as technical consultant for sales and customer.
Help clients solve problems with installed equipment
Confer with customers and engineers to assess equipment needs and to determine system requirements
Communicate customer/solution requirements to internal and field support teams and provide technical guidance as needed.
Help in researching and developing new products
Develop and maintain support scripts for ease of customer trials and adoption at the pilot/prototype stages
Help oversee territory management include internal order management and project management oversight for key accounts
Supports professional services for applicable products

Qualifications:

Excellent skills in communication and the ability to present in front of an audience. Needs to clearly communicate technical and non-technical concepts in a group setting.
Excellent customer support, service and relationship building capabilities.
Ability to interpret scientific protocols and customer needs to adapt to automated workflows.
Ability to work independently and reliably with minimal supervision.
Strong knowledge of computer hardware, software and programming is essential for this role.
Travel as necessary.

Education/Experience:

Bachelor's degree in science or engineering preferably Electrical, Mechanical, Biology, Chemistry, Biochemistry or related field.
Previous experience troubleshooting or programming Hamilton instrumentation is preferable.
Expierience with using, modify and creating scripts with various code software: Python, Java is preferred

Additional Information:

Diverse portfolio of exciting and innovative design projects.
Tremendous opportunities for professional growth and advancement.
Commitment to sustainable design.
Competitive Compensation.
Excellent Benefit Package (medical, dental, vision insurance, paid vacation time, Paid sick time, disability insurance, 401k, tuition reimbursement and much more).
Solid Stable Company.
Drug free workplace.

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