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    Assistant Manager - Fort Myers, United States - Rack Room Shoes

    Rack Room Shoes
    Rack Room Shoes Fort Myers, United States

    2 weeks ago

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    Description
    25028

    Full Time

    Rack Room Shoes

    Job Description Summary


    The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures.

    Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives.

    Duties and Responsibility


    • Primary responsibility is the safety and welfare of employees and customers.
    • Create, establish and maintain an excellent customer shopping experience.
    Maintain and reinforce current service level standards.

    Provide service training and leadership to staff members.

    Manage customer issues with a sense of urgency and to the satisfaction of our customer.

    • All POS terminal transactions in accordance with policy and procedure
    Sales, Discounts and Refunds

    Loyalty

    Open/Closing procedures


    • Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving
    Price Management (Price Changes, Markdowns etc.)

    Singles

    Damaged Merchandise

    Conducting a Physical Inventory


    • Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement
    Sales floor maintenance and housekeeping

    Promotional event directions, materials and signage


    • Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling
    Payroll budget compliance

    Time and Attendance


    • Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools
    Consistent reinforcement of operational standards

    • Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
    • Work towards a complete understanding of managing all day to day operations.
    Principal Working Relationships

    Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel.

    Key Qualifications

    An approved background check

    Effective verbal and written communication skills

    Managerial and organizational skills

    Strong interpersonal skills necessary for customer and employee interactions

    Strong visual merchandising skills

    Working knowledge of footwear, accessories and shoe care.

    Basic mathematical skills

    Knowledge of Corporate and Store Operations policies and procedures

    A complete understanding of the standards of Store Presentation and strong visual merchandising skills.

    Store Number: 328

    Rack Room Shoes 328


    Pay Range:
    Edison Mall

    4125 Cleveland Ave

    About Rack Room Shoes


    Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice.

    The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.

    Fort Myers, Florida US


    Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.

    This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

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