Director, Customer Operations - San Francisco

A fast-growing technology company seeks a Customer Operations & Communications Manager to scale customer-facing operations in a high-growth startup environment. · Manage high-touch enterprise relationships · Ensure customer success · ...

We're building the inverse: 90%+ AI-led, pushing toward the higher 90s. · We're taking 5,000 customers to 100,000+ this year, · and 1M+ from there. ...

· Company Overview: · Kody is a fast-growing Fintech specialising in bringing more advanced payment and other financial solutions to offline businesses. Having successfully launched in the UK and APAC, Kody needs a Customer Operations Manager to match its pace and growth in the ...

About Us: · Notion helps you build beautiful tools for your life's work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and au ...

What are we looking for? · We're hiring a Customer Operations Lead to run day-to-day customer operations and ensure fast, high-quality outcomes. You will own non-technical support, billing ops, triage into technical support, and a light support-to-success motion for renewals and ...

We're looking to hire a Head of Customer Operations who has scaled customer operations through hypergrowth and can build systems that survive extreme scale. · ...

We're scaling from 20 to 50+ enterprise customers. As our first operations hire, you'll build the systems and processes that let us deliver exceptional service at scale. · ...

We're building the AI infrastructure powering the future of financial operations - starting with automating the most painful and complex workflows in loan servicing. · ...

The Problem · 36 million businesses in America need insurance—it's not optional. 77% are underinsured. 40% have no coverage at all. · Own end-to-end customer operations — COIs, endorsements, renewals, claims coordination, billing escalations, carrier follow-ups, quality, and trus ...

At Pylon, we're building the future of B2B Post Sales. · We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. · We're backed by a16z, BCV, General Cataly ...

Be a part of the AI revolution with sustainable technology at Crusoe. · The Director of Customer Operations will be the strategic and technical backbone of the Customer Organization. · This role directly manages the systems, data, processes, and programs that enable our Customer ...

We're building the AI infrastructure powering the future of financial operations - starting with automating the most painful and complex workflows in loan servicing.We are expanding into new financial services segments · We're fully integrated with our customers, own the full sta ...

Crossing Hurdles is a global recruitment firm partnering with leading US-based startups to hire for an AI-driven B2B SaaS company. · Own onboarding and success for landlords · Drive lease-ups and operational excellence with high-stakes relationships · ...

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, · cyber-attacks, · social inflation etc. · We are looking for Cus ...

· About The Company: · At Scribd Inc. (pronounced "scribbed"), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our four products: Eve ...

The ideal candidate will be responsible for ensuring smooth operations and exceptional customer service for our clients.Serve as the primary point of contact for customer enquiries, providing timely and accurate responses. · Investigate and resolve client issues... · ...

What are we looking for? · We're hiring a · Customer Operations Lead · to run day-to-day customer operations and ensure fast, high-quality outcomes. You will own non-technical support, billing ops, triage into technical support, and a light support-to-success motion for renewals ...

We are building the AI infrastructure powering the future of financial operations - starting with automating the most painful and complex workflows in loan servicing. · ...

We're looking for our first Customer Success Operations Associate to help us centralize data and build foundations for company-wide reporting. · Support Customer Success data analyses</li>Tool administration</li>End-to-end execution of CS processes</li> ...

Outset invented a better way to do research: AI-powered user interviews. · Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale. · The research industry is massive (>$140B and ...

Outset invented a better way to do research: AI-powered user interviews. · Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale. · The research industry is massive (>$140B and ...