Customer Engagement Specialist - Robbinsville, United States - Hparas Consulting
Hparas Consulting
Robbinsville, United States
Verified Company
2 weeks ago
Description
Responsibilities:
- Build and maintain strong relationships with clients**
- Respond to client inquiries and provide timely and effective resolutions
- Collaborate with internal teams to ensure client satisfaction
- Identify and pursue opportunities to upsell and cross-sell
- Analyze client data to identify trends and opportunities for improvement
Requirements:
- Bachelor's degree in business or a related field**
1+ years of experience in Customer engagement or customer service
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office and CRM software
We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you are a results-driven individual with a passion for client engagement, we want to hear from you
Compensation varies DOE. We do offer 401K after one year and then also paid training is provided at our location in Robbinsville Township, NJ.
Pay:
$58, $79,424.02 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Compensation package:
- Bonus opportunities
Schedule:
- Monday to Friday
License/Certification:
- Driver's License (required)
Willingness to travel:
- 25% (required)
Work Location:
In person
