Home Care Consultant - Racine, United States - Home Instead Senior Care

Home Instead Senior Care Racine, United States

3 weeks ago

Description

Salary:
$60,000 per year w/monthly commissionHome Instead is seeking a Home Care Consultant

Outside Sales Rep for our Racine, WI office.

This role is ideal for someone who loves a fast-paced, challenging position working to keep seniors safely in their homes. This dynamic person is focused on generating client referrals by visiting hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, hospice, funeral homes, etc. This person must be skilled in outside sales with work experience reflecting such, as well as out of the box thinking to continue to generate client referrals. The Home Care Consultant reports directly to the General Manager and works closely with all team members at the branch.

As the face of Home Instead in the community, this team member must demonstrate our core value, Love (v.), in all interactions with internal and external customers and staff: patience, kindness, humility, selflessness, respectfulness, forgiveness, honesty and commitment.

BENEFITSCompetitive wages with performance bonusesHealth coverage401(k) with company matchPaid vacation and holidaysRESPONSIBILITIESResearch and develop client relationships and produce referrals.

Perform all phases of the sales process, including preparation and documentation of follow-up calls, recommendation of appropriate Home Instead services and additional community resources, maintaining and nurturing existing referral accounts, including follow-up, as necessary.

Meet with potential clients and family members to discuss their needs and provide solutions in the form of service plansConduct service inquiries and care consultations as needed following the consultative sales processMaintain ongoing communication and consistent follow-up schedule with potential clients and families who have yet to commit to servicePlan and execute a schedule that ensures each client has, as required, one quality assurance visit per (month/quarter)

Recognize and pursue opportunities to modify service plans to best support the ongoing needs of clients through a quality assurance programDemonstrate open and effective communication with clients, family members, the franchise owner, colleagues and Care Professionals, and referral providers/care providersWork with clients and their families on the various issues that may arise to ensure they are getting resolution to issues as well as receiving the services neededAchieve inquiry generation objectives with the primary goal of bringing in new business to increase overall market shareWhen required, utilize WellSky tasks to ensure prompt and quality follow-up of inquiries with or without scheduled consultsIn conjunction with Home Instead leadership, develop sales and marketing plans, detailing weekly and monthly activities focused on meeting or exceeding established goalsEffectively present Home Instead marketing materials and services to referral providers including 1:1 meetings, as well as planning, arranging and conducting formal group presentations.

Maintain accurate records of all sales and prospecting activities including sales calls; presentations; closed sales; and follow-up activities, including the use of software to maintain accurate records to maximize territory potentialWork with team members to coordinate various aspects of a client's careRecognize referral providers when they refer clients to Home InsteadAll other duties as assignedMINIMUM QUALIFICATIONSCollege degree or equivalent work experience2 years related business or sales experience (consultative sales a plus)Must possess a valid driver's license and be insurableProven relationship building capability, including cold callingExcellent oral and written communication skills with the ability to listen effectivelySales/result driven with a sense of urgencyStrong presentation skillsOptimistic outlook with positive energyProactive self-starter who takes initiativeStrong organizational skills with the ability to effectively prioritize workProfessional appearance and demeanorWCSC Racine, LLC d/b/a Home Instead provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, national or ethnic origin, marital status and all other protected categories in accordance with applicable federal, state and local laws.

Position InformationTitle:
Home Care Consultant

Outside Sales RepID:42762Please note that this is the job board for the franchise office located at 2616 Lathrop Ave.

Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.
For job related questions please call the franchise office at

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