Ace Rental Place Clerk - Lantana, United States - Individually Owned and Operated Ace Hardware Store

Individually Owned and Operated Ace Hardware Store

Verified Company

Lantana, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

When you join our team as a rental clerk, you become part of our family of high-quality tool and machinery providers.

We pride ourselves on helping customers accomplish the jobs they need to get done.

If you feel a sense of accomplishment helping people complete do-it-yourself projects they never knew they were capable of, this is the position for you.

Youll be the point person for all customer interactions, helping them determine their rental needs and providing them the right tools for the jobs they want to complete.

When the job is done, youll also be the one to collect returned items and make sure customers are satisfied with our products so they return to us for all their future rental needs.

Job Responsibilities

Greet customers when they come up to the rental counter and offer your assistance, answering any questions they may have and helping them figure out the best tool or machine for their job

Evaluate customer satisfaction with all products and services and work to solve any
problems or concerns customers express

Be knowledgeable in STIHL products and services

Explain rental options for hourly, daily and weekly rates

Be knowledgeable about the most common tools we rent so you can explain them to
customers in detail

Review all incoming paperwork from customers to ensure completeness and accuracy and maintain records of all rentals

Locate rental items for customers and restore all returned items to the proper storage area, making sure they are clean and ready for the next customer to use

Clean and service rental equipment as needed or directed

Required:

High school diploma or equivalent

Ability to lift up to 75 pounds on a regular basis

Previous customer service experience

Preferred:

Bi-Lingual (English/Spanish)

Knowledge of tools and machinery

Excellent interpersonal and communication skills

An interest in do-it-yourself projects