A Customer Service Specialist is a professional who is responsible for providing assistance and support to customers. This may include answering questions, resolving issues, and ensuring customer satisfaction - Wickliffe, United States - Cascade Ventures

Cascade Ventures

Verified Company

Wickliffe, United States

3 weeks ago

Posted by:

Meredith Sinclair

beBee Recruiter

Description

"We will wow your world" - that's our promise when it comes to working at Freudenberg. As a global technology company, we not only make the world cleaner, healthier, and more comfortable, but we also offer our employees a connected and diverse work environment where everyone can thrive individually. Get ready to be surprised and experience your own "wow" moments.

Klüber Lubrication, a company within the Freudenberg Group, is the world's leading manufacturer of specialty lubricants with production facilities in North and South America, Europe, and Asia, as well as subsidiaries in over 30 countries and distribution partners in all regions of the world.

Our passion is innovative tribological solutions that help our customers succeed.

Supported by our headquarters in Germany, we deliver products and services, many of which are customized, to almost every industry, from the automotive industry to the wind energy market.

Join our team as a Customer Service Specialist (m/f/d) and be a part of our success story.

Your responsibilities will include:

Providing excellent customer service and support to our clients
Managing and processing orders, inquiries, and complaints
Collaborating with different departments to ensure timely and accurate delivery of products and services
Maintaining and updating customer databases
Developing and maintaining strong relationships with customers
Identifying and implementing process improvements to enhance customer satisfaction
Participating in training and development programs to continuously improve your skills and knowledge

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