- High school diploma or general education degree (GED) required.
- Minimum six months Receptionist, Front Desk, Call Center, or Contact Center experience required.
- Computer experience required; ability to work with Windows-based programs strongly preferred.
- Bilingual Spanish / English or Navajo / English preferred.
- All bonuses subject to tax withholding and eligibility requirements
-
Contact Center Agent
1 week ago
Presbyterian Medical Services Albuquerque, United StatesJob Description · JOB CATEGORY: CALL CENTER / CONTACT CENTER / ADMINISTRATION · POSITION SUMMARY: This position works directly with Contact Center management to support onboarding new hires, training, quality monitoring, and reporting. Serves as a bridge between Contact Center A ...
-
Call center agent
3 weeks ago
Nexus Innovations Las Maravillas, United StatesYou are our new Call Center Agent (m/f/d) Sales at Las Maravillas · Following our motto #StrongTogether, we shape our daily work with a lot of variety and humor, and have thus established a unique position in the telecommunications industry. · In recent years, we have grown sign ...
-
Contact Center Agent I
3 weeks ago
Presbyterian Medical Services Albuquerque, United StatesJOB CATEGORY: CALL CENTER / CONTACT CENTER / ADMINISTRATION We are seeking a dedicated and compassionate Contact Center Agent to join our team. The Contact Center Agent will serve as the first point of contact for patients over the phone, ensuring a Agent, Insurance, Healthcare · ...
-
Real estate agent
4 days ago
Eclipse Technologies Kirtland AFB, NM, United States FreelanceAre you looking for a career change or considering a career in real estate? Look no further than Kirtland AFB, NM. Join us at LBS Immobilien GmbH NordWest and start your career in real estate with the security of being part of the LBS Group. · Here's what you can expect: · - Free ...
-
Call Center Supervisor
2 weeks ago
Shield HealthCare Valencia, United StatesSince 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer ...
-
native american health services specialist
2 weeks ago
University of New Mexico Albuquerque, United StatesDepartment: Native American Health Svcs · FTE: 1.00 · Full Time · Shift: Days · Position Summary: · Serve as liaison between hospital operations and the Native American Community. Facilitate care according to agreements between UNM Hospitals and the Indian Health Service (IHS ...
-
Object Accountant or Object Manager
4 days ago
Oceanic Ventures Corrales, NM, United States FreelanceYour future employer is a large German real estate company with approximately 800 employees in the DACH region, offering management services for all types of properties. The company is well-established in the market with a comprehensive range of services, including commercial pro ...
-
Open Rank of UNMCCC IM Molecular Medicine
1 week ago
University Of New Mexico Albuquerque, United StatesOpen Rank of UNMCCC IM Molecular Medicine - Target & Drug Discovery (Cancer Therapeutics) Researcher · Posting Numberreq7053 Employment TypeFaculty Faculty TypeOpen Rank Hiring DepartmentDivision of Molecular Medicine (099X) Academic LocationSchool of Medicine Benefits EligibleTh ...
-
Front Desk Receptionist Broker Concierge
3 weeks ago
IDO ALBUQUERQUE, LTD Albuquerque, United StatesIt is essential for the Broker Concierge to recognize the importance of efficiently addressing the needs of · associates in the brokerage (Market Center), ensuring they receive the anticipated service level and · remain content with the Market Center's offerings. · The role invol ...
-
HS Sr Research Specialist
1 week ago
University Of New Mexico Albuquerque, United StatesHS Sr Research Specialist · Requisition ID req28848 Working Title HS Sr Research Specialist Position Grade 13 Position Summary · Notice: Funding available through 6/30/2025; continuance beyond that date is subject to the Department's operational needs as outlined in UBPPM #3200, ...
-
Asbury Automotive Albuquerque, United StatesAbout Asbury · Larry H Miller Automotive Group - New Mexico is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative t ...
-
Front Desk Receptionist Broker Concierge
3 weeks ago
IDO ALBUQUERQUE, LTD Albuquerque, United StatesIt is essential for the Broker Concierge to recognize the importance of efficiently addressing the needs of · associates in the brokerage (Market Center), ensuring they receive the anticipated service level and · remain content with the Market Center's offerings. · The role in ...
-
Registered Nurse
1 week ago
Accountable Healthcare Staffing Albuquerque, NM, United StatesAccountable Healthcare Staffing is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Albuquerque, New Mexico. · Job Description & Requirements · ~ Specialty: PCU - Progressive Care Unit · ~ Discipline: RN · ~ Start Date: 05/28/2024 · ~ Duration ...
-
Director, Nursing Med/Surg
1 week ago
Ardent Health Services Albuquerque, United StatesOverview · Join our Lovelace Med/Surg team as a Director of Nursing · Lovelace Health System (LHS) has been committed to meeting the growing healthcare needs of the Albuquerque community since 1912. LHS is comprised of Lovelace Medical Center, Heart Hospital of New Mexico at Love ...
-
Travel Nurse RN
5 days ago
Accountable Healthcare Staffing Albuquerque, NM, United StatesAccountable Healthcare Staffing is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Albuquerque, New Mexico. · Job Description & Requirements · Specialty: PCU - Progressive Care Unit · Discipline: RN · Start Date: 06/24/2024 · Duration: 13 weeks · ...
-
Accountable Healthcare Staffing Albuquerque, NM, United StatesAccountable Healthcare Staffing is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Albuquerque, New Mexico. · Job Description & Requirements · ~ Specialty: PCU - Progressive Care Unit · ~ Discipline: RN · ~ Start Date: 06/24/2024 · ~ Duration ...
-
Travel Nurse RN
1 week ago
Accountable Healthcare Staffing Albuquerque, NM, United StatesAccountable Healthcare Staffing is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Albuquerque, New Mexico. · Job Description & Requirements · Specialty: PCU - Progressive Care Unit · Discipline: RN · Start Date: 06/24/2024 · Duration: 13 weeks · ...
-
Travel Nurse RN
3 days ago
Accountable Healthcare Staffing Albuquerque, NM, United StatesAccountable Healthcare Staffing is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Albuquerque, New Mexico. · Job Description & Requirements · Specialty: PCU - Progressive Care Unit · Discipline: RN · Start Date: 06/24/2024 · Duration: 13 weeks · ...
-
Travel Nurse RN
1 week ago
Accountable Healthcare Staffing Albuquerque, NM, United StatesAccountable Healthcare Staffing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Albuquerque, New Mexico. · Job Description & Requirements · Specialty: ED - Emergency Department · Discipline: RN · Start Date: 07/08/2024 · Duration: 13 weeks · 36 ...
-
Travel Nurse RN
1 week ago
Accountable Healthcare Staffing Albuquerque, NM, United StatesAccountable Healthcare Staffing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Albuquerque, New Mexico. · Job Description & Requirements · Specialty: ED - Emergency Department · Discipline: RN · Start Date: 07/08/2024 · Duration: 13 weeks · 36 ...
Contact Center Agent I - Albuquerque, United States - Presbyterian Medical Services
Description
Job DescriptionJOB CATEGORY: CALL CENTER / CONTACT CENTER / ADMINISTRATION
We are seeking a dedicated and compassionate Contact Center Agent to join our team. The Contact Center Agent will serve as the first point of contact for patients over the phone, ensuring a positive experience by providing exceptional customer service and support. The primary responsibilities include greeting patients, scheduling appointments according to established protocols, and will be responsible for sending messages to medical staff for inquires for medication refills and ensuring timely and accurate escalation to the appropriate department when necessary.
The successful candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
This position requires a proactive approach to problem-solving, a commitment to delivering high-quality service, and the flexibility to perform other administrative support duties as assigned. If you are passionate about helping others and thrive in a dynamic healthcare environment, we encourage you to apply for this rewarding opportunity
A remote schedule is possible after 90 days of training and probation.
Qualifications
REQUIREMENTS
EDUCATION AND/OR EXPERIENCE:
BONUSES