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    Director of Food - New York, United States - Four Seasons Hotels Limited

    Four Seasons Hotels Limited
    Four Seasons Hotels Limited New York, United States

    4 weeks ago

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    Description
    About Four Seasons:

    Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

    At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

    About the location:
    A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on "Billionaires' Row" at the city's most prestigious address between Park Avenue and Madison Avenue, you're just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan's exhilarating whirlwind.

    Rising over Manhattan's premier shopping and business district, between Park and Madison Avenues, the I.M. Pei- designed Four Seasons features stunning views and gracious style- a remarkable luxury experience, even by New York standards. Four Seasons Hotel New York is a AAA Five Diamond and Forbes Five Star Hotel since opening and is located in the heart of Midtown near Central Park. Our property has 368 spacious guest rooms and suites and is the destination for international and high profile clientele.

    Insert Job Description here

    Four Seasons Hotel New York is seeking an experienced Director of Food & Beverage with a passion for excellence and great enthusiasm in providing exceptional service standards. Responsibilities include:
    • Directing and controlling the activities of all F&B departments and ensure the application of the Four Seasons quality standards, policies and procedures.
    • Performing the necessary controls in all areas of the F&B Department to ensure that quality standards are met.
    • To prepare and conduct annual performance reviews in accordance with hotel policy and to inform management of any developments within the department.
    • Participate in the development of the team through personalized monitoring of each member of his or her team and by proposing training actions to improve individual performance.
    • Conducting recruitment interviews according to the Four Seasons Quality Criteria and conducting our "Evolve Interview Guide" to ensure that staff are well informed about the department's objectives and hotel policies.
    • To monitor the proper management of the Division's payroll.
    • Regularly monitor the F&B teams to ensure that none of the F&B departments are in difficulty.
    • To establish rational annual income and expenditure plans for the F&B.
    • Concentrate efforts on maximizing the Department's profit and controlling costs.
    • Contribute to the development of the hotel's annual marketing plan, taking advantage of all Departments to increase revenue and improve the hotel's image.
    • Work closely with the General Management and Chefs to design the cards/menus.
    • Communicate with all Departments of the hotel on business fluctuations and developments, special guests and groups.
    • To develop excellent relationships with guests, regulars and group contacts in order to provide a quality and personalized service to the clientele.
    • To be present in the operations and to position oneself as an interlocutor of choice.
    • To provide a personalized follow-up for each client during their stay. Ensure that there is attention in the room every day and that all customer requests are followed up.
    • To be an ambassador of the Four Seasons philosophy and ensure that it is understood and respected by all.
    Some of the Benefits Four Seasons Hotel New York employees enjoy are:
    • Salary Range: $175K - $190K
    • Eligible for Performance Base Annual Incentive Plan
    • 401k participation with company matching program
    • Competitive Medical, Dental and Life Insurance Packages
    • Complimentary Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
    • Complimentary Employee Meals
    • Pre-tax Commuter Program
    • Schedule & Hours:
    • This is a full time position.
    • A successful candidate will have a flexible schedule, and the ability to work morning, afternoon and evening shifts, weekends, and holidays.
    • Learn more about what it is like to work at Four Seasons New York:

      Applicants will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.

      Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -

      Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
    Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
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