Partner Experience Coordinator - Bridgewater, United States - Brother USA

Mark Lane

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Mark Lane

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Description

Let's Grow Together


Our mission is to live our "at your side" promise and simplify and enrich the lives of our customers, employees, and communities.

"At your side" is more than a slogan to us; it's the purpose we do our best to fulfill every day.

With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next.

We're committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future.

If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we'll be "at your side" every step of the way.


The
Coordinator, Partner Experience supports the Senior Manager, Partner Experience in the development and execution of the Marketing Strategy for the channel partners in the commercial ecosystem.

The coordinator effectively manages planning, creating, and delivering marketing deliverables for BMG channel partners. The role collaborates with cross-functional teams to improve the brand's online presence and end-user experience. The role creates campaigns and communication materials to boost brand visibility and engagement through our channel partners. Lastly, the Coordinator, Partner Experience requires a blend of creativity, analytical skills, and collaboration skills to achieve business objectives.


WHAT YOU'LL DO

Channel Marketing

  • Supports the Partner Experience team to plan and deliver marketing strategies by product portfolio and channel that optimizes the potential growth of BMG products.
  • Coordinate with sales team members to ensure alignment of marketing activities and maximize comarketing opportunities with our channel partners.
  • Maintains the annual calendar of activities up to date with the different channel initiatives planned by channel partner.
  • Organize and prioritize assignments and projects with the ability to effectively manage deadlines.
  • Analyze performance metrics and KPIs to measure the effectiveness of channel marketing efforts and optimize future campaigns.

Marketing Communication

  • Orchestrates the creation of marketing communication materials & campaigns, including collateral, digital assets, and presentations tailored for channel partners.
  • Collaborates with internal teams, including sales, product marketing, and CXC, to ensure alignment and consistency in messaging and branding.
  • Track and report on marketing asset inventory in collaboration with Product Marketing and CXC teams.

Digital Marketing

  • Performs channel partners' web scrubs, identifying areas for content updates and web navigation opportunities.
  • Contribute to creating innovative marketing campaigns across social media and channel partners' websites/portals.
  • Collaborate with crossfunctional teams to optimize content and propose updates to enhance the online user experience and conversion rates.
  • Work in collaboration with crossfunctional team members to manage content syndication platforms to ensure accurate and timely content updates.
  • Stays up to date with market trends and make recommendations for continuous improvement and innovation.

ABOUT OUR IDEAL CANDIDATE
Education

  • Bachelor's Degree (or equivalent experience) in Marketing, Business, or related field
Experience

  • Minimum 3 years or a combination of experience spanning the following areas:
  • Experience working with cross-functional teams.
  • Experience working in a matrix environment and executing different types of marketing tactics and initiatives.
  • Experience working with agencies.
Software/Technical Skills

  • Website Analytics
  • Copywriting and Proofreading
  • Knowledge of graphic design programs (e.g.
, Adobe)
_(preferred)_:


  • Sales Force
    _(preferred)_
Other Skills, Knowledge, & Abilities

  • Strong communication skills (verbal, written, and interpersonal)
  • Ability to manage multiple projects simultaneously and meet deadlines
  • Organizational skills
  • Ability to drive projects from concept through implementation and to analyze campaign results
  • Knowledge of digital marketing (i.e., social media, ecommerce, etc.)
  • Ability to analyze data
  • Ability to problemsolve
  • Strong attention to detail
  • Event planning
    _(preferred)_

ADDITIONAL DETAILS FOR THIS ROLE
This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers. #LI-Hybrid

  • The salary (or hiring) range for this position is $60,000 $71,000 per year.
  • Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data.

WHAT WE OFFER OUR EMPLOYEES
At Brother USA, we believe in investing in our employees and providing the

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