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Account Manager, Specialty Gases - Modesto, United States - WestAir Gases & Equipment
Description
The role of a Specialty Gas Account Manager involves creating and nurturing strong, lasting relationships with a portfolio of clients.
As an intermediary, the Account Manager works closely with cross-functional internal teams to ensure the delivery of our solutions is timely and successful according to the customer's needs.
Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Operate as the lead point of contact for any matters specific to your customers.
Build and maintain strong, long-lasting customer relationships
Improves the profitability of existing accounts by fully understanding value propositions
Supports and implements marketing plans, promotions, and new product launches
Secures long-term relationships by negotiating product supply agreements
Accountable for providing complete and accurate account set-up and pricing data
Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Knowledge of gases, including pure gases, gas blends, hydrocarbon blends, reactive gas blends, industrial cylinder gases, bulk atmospheric gases, and hard goods
Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Responsible for gross profit improvement and securing new business
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Actively review and manage existing customer Accounts Receivable balances to help minimize working capital investment and financial risk
Assist with high-severity requests or issue escalations as needed
Contacts existing accounts and make cold calls to potential targets
Collaborate with internal customers to ensure that the final product or service is delivered to our external customers.
Requirements
Bachelor's degree or equivalent experience preferred
3+ of experience in B2B sales and account management, specifically within the life sciences, bio-sciences, pharmaceuticals, chemicals, or similar technical sales positions, selling hazardous materials, chemicals, and equipment.
5+ years of account management or other relevant experience, including CRM experienceExperience in Carbon Emissions Monitoring Systems (CEMs), Preferred
A demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level
Ability to effectively organize, prioritize, multi-task, and manage time.
Successful track record of managing a sales territory
Excellent listening and interpersonal communication skills to identify critical core
Excellent leadership, verbal and written communication skills
Strong persuasion, negotiation, and customer presentation skills.
Valid driver's license
Solid computer skills and using Microsoft Office Products, including Word, Excel,
Physical Demands
Please see the job description below for the physical demands required to perform this job successfully.
The employee must be able to stand for extended periods, communicate effectively, listen actively, and use their hands and fingers to operate a computer and telephone.
They should be able to reach, stoop, kneel, squat, and get in and out of a vehicle or drive for an extended period without difficulty.
Additionally, they should be able to lift, carry, or set down a weight of 50 pounds or more. The job requires close vision abilities due to computer work.Travel
50%-75% territory travel
Position Type and Expected Hours of Work
This is a full-time, exempt position with hours varying within core business hours from Monday to Friday.
This job description is not intended to be all-inclusive. An employee may perform other related duties as negotiated to meet the organization's ongoing needs.
WestAir Gases and Equipment, Inc. is an Equal Opportunity Employer.
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