-
Infinity Systems Ankeny, IA, United States FreelanceOur renowned client in the insurance industry in Hamburg is looking for a **Customer Service Representative Inbound (m/f/d)** for their office in Ankeny, IA. · This position is available for 30 hours per week. · **Your responsibilities**: · - Providing customer advice over the ph ...
-
Customer Service Representative
1 week ago
Titan Industries Urbandale, United StatesAbout ARTUS AG: · Together, let's make it simple: Unleash your drive and unleash the full potential of your talents at the ARTUS GROUP. Since 1981, we have combined the comprehensive, traditional role of an insurance broker with the services of a modern consulting company in 15 ...
-
Customer Service Representative
2 weeks ago
Aurora Solutions Pleasant Hill, IA, United States Freelance**Join our team at Pleasant Hill, IA and support renowned partner companies in the telecommunications and energy industries with their search for personal customer advisors. We offer everyone the opportunity to enter the sales field** · **We need your talent - start your career i ...
-
Customer Service Representative
1 week ago
Mom's Meals Ankeny, United StatesPosition Summary Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This position is responsible for ...
-
Customer Service Representative
5 days ago
Mom's Meals Ankeny, United StatesPosition SummaryMom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This position is responsible for p ...
-
Customer Service Representative
1 week ago
Mom's Meals Ankeny, United States Full timeMom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This position is responsible for providing excelle ...
-
Sales representative in the internal service
1 week ago
Titan Ventures Slater, United StatesSales Representative · Full-time (m/f/d) in Inside Sales at Slater · Since its founding in 2001, AWIGO has evolved from a waste management partner to an environmental service provider for the Osnabrück region. This means that we are specialists in all things related to waste, re ...
-
Bilingual Customer Service Representative
1 week ago
Mom's Meals Ankeny, United States Full timeThe Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order. · Position R ...
-
Inbound Customer Service Representative
1 week ago
Spectraforce Technologies Ankeny, United StatesJob Title: Inbound Customer Service Representative & Outbound Collector · Location: Ankeny, IA 50021 · Duration: 3 months (Monday - Friday 10:30-7:00) · Job Description · Answer inbound phone calls from internal and external customers Process customers payments Make credit releas ...
-
Customer Service Representative Mornings
4 days ago
Planet Fitness Ankeny, United StatesJob Summary · The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Duties and ResponsibilitiesCustomer Service R ...
-
Inbound Customer Service Representative
2 weeks ago
Spectraforce Technologies Ankeny, United StatesJob Title: Inbound Customer Service Representative & Outbound Collector · Location: Ankeny IA, 50021 · Shift: Monday - Friday 10:30-7:00 · Duration: 5 Months · Job Description · Answer inbound phone calls from internal and external customers Process customers payments Make cred ...
-
Planet Fitness Ankeny, United StatesBenefits: · Company parties · Employee discounts · Flexible schedule · Free uniforms · Opportunity for advancement · Training & development · Wellness resources · Job Summary · The Customer Service Representative will be responsible for creating a positive member experience by pr ...
-
Planet Fitness - PF Baseline Fitness Ankeny, United StatesJob Description · Job DescriptionBenefits:Company parties · Employee discounts · Flexible schedule · Free uniforms · Opportunity for advancement · Training & development · Wellness resources · Job Summary · The Customer Service Representative will be responsible for creating a po ...
-
Planet Fitness Ankeny, United StatesBenefits:Company parties · Employee discounts · Flexible schedule · Free uniforms · Opportunity for advancement · Training & development · Wellness resources · Job Summary · The Customer Service Representative will be responsible for creating a positive member experience by prov ...
-
Order Entry/Customer Service Representative
6 days ago
Quanex Building Products Ankeny, United States** Order Entry/Customer Service Representative** · **Job Category****:** Administration **Requisition Number****:** ORDER002056 Showing 1 location **Job Details** · **Description** · **BASIC FUNCTION** · Accurate and timely entry of orders through Oracle OE system. Strong rap ...
-
Radiant Innovations Huxley, United StatesJob Description: Salesperson to Customer Service Representative as a Career Changer (m/f/d) Cologne · Online Application · TARGOBANK as an Employer BANK.REAL.DIFFERENT. That is our claim as an employer. Become part of our sales team and bring your personality and your power. We ...
-
Blue Horizon Enterprises Ogden, IA, United States Freelance**Responsibilities**: · - You are responsible for the opening, preparation and follow-up as well as the supervision of our commercial and technical training courses. You are the direct contact person for our customers and instructors and provide advice on the topic of further edu ...
-
Customer Service Representative
1 week ago
US Tech Solutions Johnston, United StatesRole: Customer Service Representative · Duration: 36 Months (Open Contract with possible hire/extension) · Location: Johnston IA · Onsite, second shift position. · SPECIAL CONSIDERATIONS: Must be able to work second shift with weekend hours. New-hire training will take place M-F, ...
-
Customer Service Representative
5 days ago
A. Duie Pyle Johnston, United States** Customer Service Representative** · **Job Category****:** Administration/Office Support **Requisition Number****:** CUSTO010662 Showing 1 location **Job Details** · **Description** · **A. Duie Pyle currently has an opening for a Full Time Customer Service Representative in ...
-
Customer Service Representative
1 week ago
TEKsystems Urbandale, IA, United States*** Customer Service Representative *** · Description: · -Handling inbound calls from providers checking eligibility and/or claim status for members · -Call center environment taking inbound and outbound calls · -Research customer inquiries and follow up as needed via email or ou ...
Customer Service Representative - Ankeny, United States - NW
Description
** Customer Service Representative**
**Job Category****:** Customer Service/Teller **Requisition Number****:** CUSTO001567 Showing 1 location **Job Details**
**Description**
**Essential Functions & Responsibilities**Include, but are not limited to:
Responsible for processing customer (external and internal) transactions in an accurate and professional manner with prompt, efficient and courteous service.
Develops customer relationships that provide the opportunity to share product knowledge and services in a professional manner resulting in product delivery or referral.
Exhibits proficiency in completing customer banking transactions while following the established processes and procedures.
Serves as a backup for other position(s) and performs other duties, as assigned.
Enhances career through work experience and continuing education.
Maintains compliance with federal, state and local laws and regulations.
Participates and responds to examinations, audits and third party reviews.
Complies with the Information Security Program and is accountable for maintaining a high level of risk and security awareness.
Establishes a good image for the Bank by being active and visible in the community.
Attends meetings as assigned.
Develops a working knowledge of the Banks products and services through usage and webex attendance to provide quality customer service while building relationships and exceeding expectations.
****Supervisor Responsibilities****
**This job has no supervisory responsibilities.**
**Qualifications**
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Education** **&** **Experience**
High school diploma or general education degree (GED) preferred; one year of previous experience preferred; previous cash handling and customer service experience preferred; or equivalent combination of education and experience.
**Language**
Above average verbal and written communication skills. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
**Math**
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
**Reasoning**
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions in written, mathematical or diagram form and deal with several abstract and concrete variables.
**Certificates, Licenses, Registrations**
Must have a valid drivers license and be willing to travel to outlying branch areas, as business needs dictate.
**Physical Demands**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this light physical work position, the employee is regularly required to sit, talk or hear. The employee is occasionally required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Close up visual attention to detailed materials and effective hearing/verbal communication skills are needed. Must make accurate visual inspection of printed and/or written materials. Must be able to follow written and oral instructions. Regular customer service problem solving using established variables.
**Work Environment**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)
