Jobs
>
Durham

    Technical Consulting Engineer - Durham, United States - Cisco

    Cisco background
    Description

    Job Title: Application Systems Maintenance Engineer at Cisco's Webex Connect Team

    Company Overview: Join a dynamic team at Webex Connect, a leading cloud communications platform revolutionizing customer interactions across multiple channels. With a global presence in 60 countries, we are trusted by top-tier businesses worldwide for our innovative solutions.

    Job Description:

    • Ensure smooth operation of application systems by resolving issues promptly
    • Collaborate with Infrastructure/Service Support team for root cause analysis and client management
    • Deploy code updates across different environments
    • Diagnose and communicate technical issues effectively with customers
    • Investigate problems with client integrations and system functionality
    • Coordinate with development teams for solutions
    • Maintain documentation related to support operations
    • Utilize ticketing systems for efficient workflow

    Requirements:

    • 8+ years experience with AWS Services (VPC, EC2, EBS, EFS, SNS, RDS, DynamoDB)
    • Proficiency in Linux services and Shell Scripting or Python
    • Expertise in Relational Databases, particularly MYSQL and/or MSSQL

    Preferred Qualifications:

    • Knowledge of Integration Tools (Jenkins) and Planning Tools (JIRA, GitHub)
    • Experience reading Java code and familiarity with web application server deployment
    • SQL skills for query operations

    Additional Information:

    • Role involves working shifts

    About Cisco:

    Join Cisco's mission to create a more inclusive digital future by leveraging technology to connect people worldwide. From healthcare to education to business solutions, Cisco plays a vital role in shaping the global connectivity landscape. Embrace diversity, celebrate accomplishments, and contribute to a better world with Cisco's supportive community.

    Cisco is dedicated to fostering diversity, equality, and inclusion in the workplace with a commitment to supporting marginalized communities. As an Equal Opportunity Employer, Cisco values individuals from all backgrounds and experiences. Come as you are and make a difference with #WeAreCisco.


  • Cisco

    Consulting Engineer

    6 hours ago


    Cisco Durham, United States

    The Ideal Consulting Engineer has : · The candidate for this position is encouraged to be a skilled professional in the field of Cisco Unified Communications and Collaboration Solutions. Below is a summary of the key responsibilities and qualifications for the role: · Job Respo ...

  • Cisco

    Consulting Engineer

    1 week ago


    Cisco Durham, United States

    The Ideal Consulting Engineer has : · The candidate for this position is encouraged to be a skilled professional in the field of Cisco Unified Communications and Collaboration Solutions. Below is a summary of the key responsibilities and qualifications for the role: · Job Respo ...


  • Cisco Durham, United States

    The successful applicant will be performing work in FedRAMP High or IL-5 environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specifie ...


  • Cisco Durham, United States

    What You'll Do · Do you have the work ethic? The Customer Experience Center at Cisco is a team of elite technical guides whose main focus is to help customers deploy and operate their networks effectively while delivering the best possible customer experience. Cisco's Technical ...


  • Cisco Durham, United States

    WHO WE ARE: · This position is with Ciscos Webex Connect team. Webex Connect is a leading cloud communications platform that enables enterprises to automate customer interactions and deliver detailed experiences across 10+ channels. Our vision is to help organizations accept mob ...

  • Cisco

    Consulting Engineer

    1 week ago


    Cisco Durham, United States

    Job Responsibilities: · * Operate and maintain the Cisco Unified Communication and Voice Environments · * Responsible leader for customer projects and related deliverables. · * Availability to collaborate and perform changes in production change windows. · * Responsible for p ...

  • Cisco

    Consulting Engineer

    3 weeks ago


    Cisco Durham, United States

    Job Responsibilities: · Operate and maintain the Cisco Unified Communication and Voice Environments · Responsible leader for customer projects and related deliverables. · Availability to collaborate and perform changes in production change windows. · Responsible for plan, des ...


  • Cisco Systems Inc Clegg, United States Full time

    *** The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has ...


  • Cisco Systems, Inc. Durham, United States

    *** The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position performs work that the U.S. government has specifi ...


  • Cisco Durham, United States

    The Customer Experience team at Cisco is a team of elite authorities whose #1 focus is to help customers deploy and operate their networks effectively while delivering the best possible customer experience. Our success is validated through outstanding financial results, growing c ...


  • Cisco Durham, United States

    What You'll Do · Do you have the work ethic? The Customer Experience Center at Cisco is a team of elite technical guides whose main focus is to help customers deploy and operate their networks effectively while delivering the best possible customer experience. Cisco's Technical ...


  • Cisco Durham, United States

    Do you have the work ethic? The Customer Experience Center at Cisco is a team of elite technical guides whose main focus is to help customers deploy and operate their networks effectively while delivering the best possible customer experience. Cisco' Technical, Customer Experienc ...


  • WSP Durham, United States

    Our Business · We are a global leader in environmental consulting - made stronger with the recent acquisition of Wood's Environment & Infrastructure business and Golder - with world-class expertise in environmental, social and governance (ESG), climate resiliency & sustainability ...


  • Cisco Systems Inc Durham, United States

    *** The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has ...


  • Cisco Systems Inc Durham, United States

    *** The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position performs work that the U.S. government has specifi ...


  • Cisco Systems Inc Clegg, United States Full time

    *** The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position performs work that the U.S. government has specifi ...


  • First Citizens Bank Fuquay-Varina, United States Full time

    Overview: This position leads the development and support of the Bank's computing infrastructure. Serves as a technical resource in project planning, project management, problem resolution, and production support. Presents technical alternatives and solutions to management that a ...


  • PDDN Morrisville, United States

    Company Description · PDDN is a provider of end-to-end software solutions and IT consulting Services and software development Company. is headquartered in Fremont, California with clients across the Silicon Valley and other Information technology Hubs in different states. With i ...


  • LexisNexis Raleigh, United States Full time

    LexisNexis USA · Consulting/Principal Software Engineer · 1801 Varsity Drive, Raleigh, NC 27606 · JOB DESCRIPTION: · Provide assistance and input to management. Develop and lead large multifunctional development activities. Solve complex technical problems as well as write compl ...


  • World Wide Technology Holding, LLC Raleigh, United States

    Why WWT? · At World Wide Technology, we work together to make a new world happen.Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company ...