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Horsham

    Field Services Engineer - Horsham, United States - Planet Pharma

    Planet Pharma
    Planet Pharma Horsham, United States

    4 weeks ago

    Default job background
    Description
    **This is an

    entry level

    Field Service Engineer, we are looking for a candidate with loves traveling and excellent customer service skills.
    • Location:
    This will be 90% travel, so we're looking for specific people here who are open to this.

    Travel is within North America, mostly contiguous US, but could be Mexico, Canada, and South America as well.


    What's in it for You:
    The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
    Paid training program that includes job shadowing and structured field activities allowing you to learn from subject matter experts with proven success
    The ability to make an impact and shape your career with a company that is passionate about growth
    Company vehicle provided during working hours
    Comprehensive benefits package starting day one of employment- medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more


    What You Will Do:


    Assisting in providing information to sales staff regarding site specific equipment and documentation requirements for effective decontamination of target areas and their validation.

    Working with client representatives to ensure they obtain the correct documentation to achieve goals and certifications required by site.

    Leading or assisting in the development of job-specific, on-site protocols for the validation work to be carried out on client locations.

    Collecting site specific information in preparation of equipment installation and commissioning.
    Maintaining a strong working knowledge of cGMP practices and provide consultation to staff on the subject
    Traveling extensively (at least 80% of the time) to domestic and international client sites to execute developed protocols including but not limited to:
    New equipment installation, setup, commissioning
    Equipment integration testing
    Operator training
    Calibration on new equipment
    Troubleshooting new installations on site
    Cycle development services on clients sites for cGMP and non-cGMP facilities
    Equipment performance qualifications
    Reacting to and remedying emergency client requests for information and services in a professional and flexible manner.
    Providing upkeep to validation equipment to ensure it is in safe working condition.
    Participating in departmental cross-training with service and RBDS responsibilities to assist in these roles when necessary.
    Writing and executing material testing protocols as needed for clients requesting this service.
    Handling micro-organisms as an integral part of verification/validation of the decontamination cycle development process.
    Collecting and recording site specific data.
    Generating, reviewing and distributing required site specific reports.
    Following company policies, procedures and business ethics codes.??


    Position Details:

    Work Schedule:
    Monday to Friday, 40 hours a week, including occasional weekend work
    Weekend working may be required
    Security clearance may be required for certain clients


    Minimum Qualifications:
    Strong background in science, engineering, math or other technical discipline
    Full understanding of scientific process with strong analytical abilities
    Outstanding technical aptitude for mechanical and electrical assemblies
    Excellent troubleshooting abilities
    Working knowledge of cGMP practices
    Professional, respectful supervisory behaviors and approach
    Willingness to travel (minimum of 80% of time, with possibility of travel abroad)
    Responsible, reliable, quality conscious attitude and commitment to job requirements and performance


    Physical Demands:
    Ability to complete pre-employment assessments including a physical, lift and/or carry 50 pounds and drug screen

    Personal protection:
    Personal protection equipment (PPE) may be worn on customer sites


    Preferred Qualifications:
    Bachelor's Degree in a science discipline or equivalent experience

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