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    Server - Greenville, United States - BrickTop's

    BrickTop's
    BrickTop's Greenville, United States

    3 weeks ago

    Default job background
    Full time, Part time
    Description

    Server

    Summary of Position:

    Your job at BrickTop's is to provide service that is:

    · Genuinely friendly

    Guests should always feel welcome and relaxed.

    · Unscripted

    Avoid sounding robotic or rehearsed. Use your own words and be sincere.

    · Efficient

    Speed and accuracy are a crucial part of our success.

    · Simple and Informal

    Our service at Bricktop's is casual, warm, and friendly.

    Duties & Responsibilities

    • Arrive at or before the time you are scheduled, always sharply dressed and well groomed.
    • Welcome and greet guests. Make all our guests feel comfortable and let them know you're there to personally take care of them.
    • Make recommendations you genuinely feel your guests will enjoy.
    • Answer questions about our food and beverages, and be able to make recommendations.
    • Have a general knowledge about wine and be willing to learn more.
    • Take food and beverage orders from guests, and enter orders in our point-of-sale system.
    • Deliver food and beverages to guests in a timely manner.
    • Perform side work at the start and end of each shift.
    • Maintain clean service areas.
    • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
    • Prepare final bill, present check to guest, accept payment, process credit card charges or make change.
    • Be ready and willing to assist fellow servers.
    • Thank guests for their visit and invite them to return.
    • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant.
    • Display a can do attitude by assisting other teammates throughout the restaurant.

    Qualifications:

    • Be personable and friendly in a selfless manner.
    • Be able to communicate and understand the predominant language(s) of our guests.
    • Must have a basic knowledge of dining room and service procedures and functions.
    • Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
    • Be able to work in a standing position for long periods of time (up to 8 hours).
    • Be able to safely lift up to 20 to 25 pounds.
    • Possess a basic understanding of health standards as they apply to the service industry.
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