1st and 2nd Level Remote Service Technician" - Hawaiian Gardens, United States - NebulaTech
Description
JOB DESCRIPTION About CiTS:
Central IT Services GmbH is a young and growing service company located in the southeastern part of Munich.
Our mission is to support large IT system houses and corporations nationwide with managed services, services, trades, and personnel placements.
We bring you to the most exclusive and attractive projects and jobs. - Your employer at eye level - 1st and 2nd Level Remote Service Technician (m/f/d)Job ID: 69 Location: Wolfsburg Type of Employment: Full-time Your responsibilities in our company are: * 1st, 2nd & possibly 3rd level support (processing tickets in BPoS) * Writing solution records for our 1st level support * Maintaining the knowledge base * Creating accounts, mailboxes, and assigning permissions in Azure AD * Knowledge of IOS / Android / Windows 10 (managing devices in Intune) * Canon Uniflow management
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