Care Coordinator - New York, United States - Apicha Community Health Center

Mark Lane

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Mark Lane

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Description

Apicha Community Health Center's mission is to provide affordable healthcare for underserved and vulnerable people living in the New York City boroughs and on the lower east side of Manhattan.

The phrase "we care" embodies everything that Apicha does.

Whether it's our approach to otherized people, the LGBTQ+ community, individuals living with HIV/AIDs, or anyone else who walks through our doors, we show all of our patients the same amount of dignity and respect.

"We care" is what we live and breathe; it's an essential part of who we are as a health center. Our rapidly growing medical facilities are seeking to fill multiple positions with hard-working, professionally minded, and socially conscious individuals who believe in our core values and are passionate about helping others.


Position Summary:


Responsibilities:


  • Leadership lead a team of patient navigators to ensure care coordination services are provided to all assigned clients to meet clients' needs for better health outcome
  • Client Services responsible for implementation of service/care plan, support by Patient Navigators.
  • Collaboration and Services conduct outreach and recruitment to promote the agency services.
  • Administrative and Supervisory create and maintain up to date case supervision logs.

Qualifications:


  • BA/BS in related filed with two (2) years of qualifying experiences required. An advanced degree in one of the qualifying fields may be substitued for one (1) year of qualifying experience may be considered.
  • Experience working with target populations strongly preferred

The target populations:
HIV/AIDS who are virally unsuppressed, individuals with Serious Mental Illness, serious substance use disorders (SUDs), and/or chronic hepatitis.

  • Ability to adapt to changing environment.
  • Appreciation of and commitment to Apicha's mission and values required.
  • Excellent MS Office skills (Outlook, Word, Excel, PowerPoint) required.
  • Ability to work effectively in both a collaborative as well as individual setting.
  • Must possess ability to interact with all levels of external and internal customers with a high level of professionalism and tact in representing Apicha CHC.
  • Excellent customer service skills to assist in resolving member complaints.
  • Strong verbal and written communication skills for both internal and external audience.


At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 11 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.


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