Front End/floor Supervisor - West Bend, United States - Kroger

Kroger

Verified Company

West Bend, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Based in Wyoming, Pick 'N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers in 89 stores throughout the state.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.

With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter.

That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.

We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Desired Previous Job Experience

Previous comparable experience

Minimum Position Qualifications:

None

Essential Job Functions:

Model exceptional customer service and engagement behaviors.
Greet and engage 90% of all customers through greeting, smiling, making eyecontact and thanking them.
Spend at least 90% of time on customer approach side of the check lanes
Be an approachable, visible source of assistance to both customers and associates.
Maintain selfcheckout and total front end queuing standards.
Coach cashiers, courtesy clerks and selfcheckout attendants on engagement, checkout procedures and best practices.
Ensure till audits are being performed.
Supervise basket retrieval process.
Maintain break schedules for front end associates.
Make sure carryouts are offered to customers.
Supervise cleanliness and safety conditions for front end and restrooms.
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports
Must be able to perform the essential functions of this position with or without reasonable accommodation.