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    Director, Enterprise Partnerships - Chicago, United States - Grubhub

    Grubhub
    Grubhub Chicago, United States

    3 weeks ago

    Grubhub background
    Full time
    Description

    About The Opportunity
    We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process
    Why Work For Us
    Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you
    Grubhub's Enterprise team is responsible for growing our enterprise relationships. This Director role will be responsible for small to medium-sized National brands to bring additional value and revenue to Grubhub's Marketplace and/or delivery services. This position is responsible for understanding client needs in a competitive landscape, driving product strategy by identifying opportunities for account growth, and adding various merchant types to our platform. As a member of Grubhub's senior leadership team and department leader, you will be responsible for owning all aspects of our small to medium sized National brands team and executing on Grubhub's KPIs related to revenue and supply targets. The position will report to our VP, Enterprise.
    The Impact You'll make:

    • Exceed KPI targets set by you and the VP by managing team activity, with an ability to accurately forecast and motivate
    • Retain customer footprint by holding team to the highest standards of customer service and demonstrating Grubhub's values
    • Coach the Enterprise Success management team to be top-notch people leaders who identify and retain top talent
    • Maintain and develop a team compensation structure that drives productivity, loyalty, and sound economics
    • Foster a learning culture, focused on high performance, agility, and creativity within the team
    • Effectively communicate thoughts and ideas with peers and leaders with an ability to pivot strategy as needed
    • Willing to risk comfort level and step into unknown projects/tasks; find creative and scrappy solutions to challenging problems and remove roadblocks as needed
    • Building relationships to drive buying decisions of VP, Director, and C-Level executives at Enterprise restaurants
    • Advocate for Enterprise partners and Enterprise Team cross functionally with Marketing, Product, Finance, and Engineering Teams to hit KPI goals


    What You Bring to the Table?

    • 12+ years of people/sales management/professional experience
    • 5+ years of leadership experience in client success, sales, or account management
    • Bachelor's Degree
    • Passion and aptitude for working in a fast-paced and fast-growing environment
    • Expertise in Salesforce, Excel (can maintain complex spreadsheets) and other account management tools with a command over data
    • Superior written and verbal communication skills
    • Ability to tactfully work cross-functionally with other senior leaders through the C-Suite
    • Demonstrated track record of exceeding goals
    • Excellent project management and problem-solving skills
    • Must be focused and organized and have excellent communication, organizational, and problem solving skills
    • Must be a highly intelligent, driven individual with an extraordinary amount of professionalism and common sense
    • Must be comfortable giving and receiving criticism, asking a lot of questions, and taking ownership. Ideally this person is a self starter and doesn't need much oversight and direction to run their team effectively
    • Must be extremely responsible, have an open and engaging personality, and a quick mind
    • Strong leader with a track record of driving results and developing their team


    And Of Course, Perks

    • Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
    • Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
    • Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
    • Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
    • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.


    Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
    If you are a resident of the State of California and would like a copy of our CA privacy notice, please email

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