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Ann Arbor

    Office Assistant - Ann Arbor, United States - Ace Hardware

    Ace Hardware
    Ace Hardware Ann Arbor, United States

    1 week ago

    Ace Hardware background
    Description
    Job Description

    Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.

    The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling.

    Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner.

    If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position.

    The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

    About Ace Barnes Hardware -

    Ace Barnes Hardware is a locally owned family business, with 2 locations both located in Ann Arbor Michigan. We have been in business since 1939. We pride ourselves on providing our community with great customer service and solutions to their needs.

    General Summary

    The Office Assistance job is responsible for the Accounts Payable and Receivable for two retail locations and other various jobs as assigned.

    This person will need to provide great customer service to both our vendors and customers at all times.

    Attention to detail is a must This position is part time but could in the future become a full time.

    Schedule is Monday through Friday 9am to 1:30pm.

    Essential Duties & Responsibilities
    Include the following. Other duties may be assigned.


    Accounts Payable


    Accounts Receivable


    Knows Basic Math


    Proficient in Excel and Word

    Customer Service:

    • Provide a positive representation of Ace Barnes Hardware.
    • Proactively assist customers in solving problems.
    • Possess a friendly outgoing demeanor; work well with customers as well as other team members.
    • Ensure all pages and calls are answered promptly, courteously and effectively.
    • Forward any customer complaint that cannot be handled to a member of management.
    • Handles complaints in a positive manner.
    Store Operations


    Assist in creating a positive, professional and safe work environment.


    Communicate any store issue to Office Manager for follow up.


    Participate in store meetings.


    Be professional in appearance and actions.


    Perform all other duties as assigned.


    Communicates well

    Requirements

    Basic accounting knowledge preferred but not required. Needs to be proficient in both excel and word. Attention to detail and a good communicator is a must.
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