Project Manager - Chicago, United States - ABM Industries

ABM Industries

Verified Company

Chicago, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Salary Range:
$55k - $56k

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit _ABM 2024 Employee Benefits | Staff & Management

Essential Functions:

Train and develop 10+ attendants. Schedule employees to ensure that all breaks are provided. Make recommendations to the Operation Manager on progressive discipline and manage the employee's performance evaluations.
Maintain and perform light repairs of the revenue control system. Contact service representatives for malfunctions and needed repairs or any jobs covered by the contract.
Provide excellent customer service. Assist customers and respond professionally and tactfully to customer complaints.
Maintain effective client relations. Provide clients with request for reports and assistance in a timely manner.
Implement company procedures and complete required daily, weekly, monthly and yearly transaction reports.
Implement Company safety programs to ensure compliance of safety regulations.
Report all incidents and client concerns and requests to the Operation Manager.
Ensure facilities are clean projecting a positive image of the Company.
Handle special projects assigned by the Operation Manager or Branch Manager.
Maintain monthly & daily parking audit program as set within the Standard Operating Procedures.

Qualifications:

Bachelor's degree.
Must have a minimum of three (3) years related experience. Work experience in the parking industry preferred.
Excellent verbal and written English communication skills.
Excellent customer service skills.
Proficient with Windows, Excel, Word and Lotus Notes.
Excellent leadership skills.