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    SPRING OU SEASON Special Events Bartender - Norman, United States - NOUN Hotel

    NOUN Hotel
    NOUN Hotel Norman, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionDescription:

    · Observe customers as they enter the bar area and ensure they are greeted promptly and properly and seated in a friendly manner (within 1 minute of approaching the bar).

    · Present drink menus, make recommendations and answer questions regarding beverages. Take beverage orders from guests and servers. Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant's standard drink recipes. Upsell drink specials and food items as directed by management.

    · Execute wine service when necessary.

    · Check in regularly with every guest to ensure satisfaction with food and drinks.

    · Communicate all allergy and dietary restriction information clearly on tickets.

    · Take tables in the bar or dining room, as assigned by management.

    · Record drink orders accurately and immediately into the Point of Sale (POS) system.

    · Accept guest payment, process credit card charges and make change (if applicable).

    · Learn the names of patrons and personally recognize our regulars.

    · Provide gracious and professional service in an efficient manner. Conduct oneself in a professional manner with the awareness that all actions and communications are within guests' view.

    · Respond promptly and courteously to any requests or problems.

    · Report any equipment or bar maintenance problems to Manager.

    · Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages. Keep bar properly stocked at all times.

    · Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.

    · Assist the restocking and replenishment of bar inventory and supplies.

    · Maintain a professional appearance and uniform standards.

    · Keep open communication and assure harmonious relations between FoH, BoH and hotel staff. Develop and promote a positive teamwork attitude with all co-workers.

    · Give every guest a sincere thank you and farewell.

    Requirements:

    · Must be age 21 or above.

    · Outgoing personality, positive attitude and strong communication skills.

    · Must be knowledgeable of wine and beverage brand selections, drink garnishes, prices, etc. Comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle.

    · Comprehensive knowledge of the inspiration, ingredients, and technique used in all house cocktails. Complete understanding of standardized recipes for classic and contemporary cocktails.

    · Open to trying new food and drinks.

    · Able to confidently make food and beverage pairing recommendations.

    · Knowledgeable of pre-check register operation. Possess basic math skills and have the ability to handle money.

    · Knowledgeable of computer operations and ordering procedures.

    · Knowledgeable of basic sanitation.

    · Ability to effectively communicate with co-workers and supervisors.

    · Ability to think and communicate clearly in high pressure situations.

    · Ability to maintain excellent attendance and punctuality.

    EXPERIENCE:

    • High School or GED required
    • Previous bartending, serving and/or customer service experience.

    PHYSICAL DEMANDS:

    · Be able to work in a standing position for long periods of time (up to 5 hours).

    · Be able to reach, bend, stoop and frequently lift up to 40 pounds.

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