Patient Service Coordinator - Lutherville-Timonium, United States - Park Medical Associates
Description
Patient Service Coordinator Position - GynecologyHours: 7:00am - 3:00pm
Position Type:
Full Time 37.5 hours
Hiring Time Frame:
Hiring Immediately
Roles and Responsibilities:
- Professionally and efficiently answer phone calls, schedule appointments, and call patients
- Greet all patients and visitors in a prompt and courteous manner
- Responsible for loading or confirming insurance, demographic, and pharmacy information into the EMR system
- Provide administrative support to one or more physician
- Provide administrative support for medical matters on behalf of the physician
- Provide quality service and support in a variety of areas which may include, but is not limited to, scheduling, registration, and care coordination
- Schedule and coordinate referrals, prescription refills, and lab testing for patients.
- Provide instructions to patients on pretesting procedures and preparing paperwork as needed
- Provide quality support and assistance to patients accessing EMR Portal and explain portal messaging
- Enter daily charges accurately and punctually
- Responsible for collecting copays and outstanding balances from patients
- Responsible for managing all documents by scanning, filing, faxing, and uploading during each patient checkin
- Responsible for maintaining a neat and organized work area
- Provide backup support or leave coverage to other patient service coordinators
- Other duties as assigned by management or physicians
Qualifications and Educational Requirements:
- High School Diploma
- Must have experience with gynecology specialty
- Minimum of twoyear work experience in a medical office
- Comprehensive knowledge of medical terminology required
- Comprehensive knowledge of insurance terminology and insurance plans required
- Customer service skills required
- Computer and Technology Skills required
- Organizational Skills and proofreading skills required
- Demonstrated ability for selfdirection, initiation, and handling of multiple tasks required
- Demonstrated ability to work independently and as part of a team required
- Prior eClinicalWorks experience is preferred
- Prior EPIC experience is preferred
- Proves stability in previous positions REQUIRED
Pay:
$ $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- AD&D insurance
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Healthcare setting:
- Private practice
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
Education:
- High school or equivalent (required)
Experience:
- Customer service: 2 years (required)
- Medical receptionist: 2 years (required)
- Medical terminology: 1 year (required)
Ability to Commute:
- Lutherville-Timonium, MD required)
Work Location:
In person
