Front Desk Clerk - Bowie, United States - Courtyard by Marriott Bowie

Description

Hours:
Monday - Friday, 3pm - 11pm


The Courtyard Bowie is currently looking for a Front Desk Agent As a Front Desk Agent, you will be working in front office activities between the guest, the hotel, and the various hotel departments. If you enjoy engaging with others and have a great personality and high sense of responsibility - this role is perfect for you


Role Responsibilities:

As a Front Desk Agent you are responsible to check in and check out of guest

• As a Front Desk Agent you are responsible to give our guests the best hotel experience
• Assisting guests efficiently, courteously and professionally at all times
• Maintain a high level of service and hospitality
• Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
• Post guest charges, collect payments and follow all cash handling procedures
• Handle guest mail and messages with respect to privacy and professionalism
• Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
• Be a great communicator to various departments and management on guest comments and concerns
• Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance

Have full knowledge of hotel safety and emergency procedures

Work Remotely

• No

Pay:
$15.00 per hour


Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Weekends as needed

Work setting:

• Inperson

Application Question(s):

• Do you have a valid drivers license?

Work Location:
In person