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    Desktop Support - Cincinnati, United States - CBTS

    Default job background
    Technology / Internet
    Description

    CBTS has partnered with a client to identify a Desktop/IT Support Technician on a 3 month contract opening. This role would require full onsite work at the client's downtown Cincinnati, OH facility on a 1st shift M-F opportunity

    This project is focused on a Windows upgrade assignment. Skills they are targeting include (but not limited to):

    • to catalog applications on the end user's PC and report details to a designated spreadsheet.
    • people skills and communication skills
    • to run Windows updates and BIOS updates.
    • to assist users in moving their documents and OneNote notebooks to OneDrive.
    • knowledge of Windows 11 features and requirements
    • 2016 and 365 skills

    Standard Skills List

    • 10/11 administration and troubleshooting
    • Office 2016/365 applications and cloud services
    • backup and migration from pc to OneDrive
    • hardware and software installation and configuration
    • service and technical support

    Potential Certifications

    • A+
    • 365 Certified: Modern Desktop Administrator Associate
    • 365 Certified: Fundamentals

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