Office Manager - Tucson, United States - Amie's Quality Cleaning

Description

At Amie's Quality Cleaning, we're driven by a mission to create meaningful change. We aim to enhance the well-being of our employees and customers, contributing positively to the wider community.

Emphasizing
people,
safety,
quality, and
charity as our core values, we are proud to cultivate an inclusive, purpose-driven work environment.

Purpose of Position:

Assure smooth operations of the company, ensure sales goals are met, assure customer communications and satisfaction, assure effective use of admin staff, equipment, and materials.

Benefits that Make a Difference:

-
Paid-Time Off: Enjoy the essential breaks you need to recharge and cherish your life outside of work.
-
401K: Plan for your future with our competitive retirement plan offerings.
-
Voluntary Benefits: Opt into additional insurance coverage that includes life, critical illness, hospital indemnity, vision, dental, cancer, and disability insurance.


Duties & Responsibilities:

• Hire, fire, and evaluate field technicians.
• Insure enough field technicians are on staff to service demand.
• Insure enough jobs are available for available staff.
• Maintain accurate attendance records, enforce attendance policy, and document infractions.
• Maintain and enforce all company policy is followed by personnel.
• Arrange coverage for all admin staff duties.
• Monitor expenses, review quarterly for waste, non essentials, outdates subscriptions, excesses, etc.
• Seek costsavings ( professional printing vs inhouse, online order vs local, bulk vs small quantities, etc).
• Make recommendations for equipment upgrades, purchases, and furnishings.
• Plans and (or) executes office meetings, company meetings, and staff celebrations.
• Manages vendor relations.
• Responsible for accounts payables and receivables.
• Interfaces with property management, upcoming lease renewals, and insurance renewals.
• Carefully monitors customer service and satisfaction, and addresses serious complaints, online reviews, and inhome accidents.
• Insure staff are responding to all customers promptly, and with courtesy & care.
• Responsible for historical filing, purging, daily stats; and reports.
• Monitor; and report serious changes to the president in routine reports (spike in cancellations, drop in sales, leads, or conversions ).
• Monitor sales conversions closely ( Weekly ), and address fluctuations.
• Make marketing recommendations to the president ( what's working, not working anymore).

Pay:
$ $22.00 per hour


Benefits:

• 401(k)
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Work Location:
In person