Patient & Family Education and Resources Manager - Los Angeles, United States - Children's Hospital Los Angeles

Children's Hospital Los Angeles

Verified Company

Los Angeles, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Location/Org Data :

Introduction:

NATIONAL LEADERS IN PEDIATRIC CARE

Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California.

Here world-class experts in medicine, education and research work together to deliver family-centered care half a million times each year.

From primary to complex critical care, more than 350 programs and services are offered, each one specially designed for children.

The CHLA of the future is brighter than can be imagined. Investments in technology, research and innovation will create care that is personal, convenient and empowering.

Our scientists will work with clinical experts to take laboratory discoveries and create treatments that are a perfect match for every patient.

And together, CHLA team members will turn health care into health transformation.

Join a hospital where the work you do will matter—to you, to your colleagues, and above all, to our patients and families.

The work will be challenging, but always rewarding.

It's Work That Matters.

Overview:

Purpose Statement/Position Summary:

The Patient & Family Education and Resources Manager assumes primary responsibility and oversight for patient and family education (PFE) across the CHLA enterprise, including supervision of the PFE team and operational leadership of PFE programming.

Engages in strategic planning and establishes programs that facilitate CHLA's organizational health literacy journey.

Partners with Office of Diversity, Equity, & Inclusion, Office of Transformation, Information Services, and other enterprise entities to advance organizational health literacy and ensure patient/family access to information.

Works closely with PCS Education & Research teams to provide initial and ongoing education about health literacy and PFE to clinical team members.

Utilizes outcomes data to drive quality improvement efforts in accordance with regulatory and accreditation requirements. Fosters a team approach to shared responsibilities, while functioning independently as needed in all aspects of the work area. Empowers other work area staff to achieve the goals and objectives of the work area.

Minimum Qualifications/Work Experience: 3-5 years of experience in pediatrics preferred. Expert knowledge in patient and family education and organizational health literacy. Ability to lead others. Good organizational skills. Ability to communicate effectively and tactfully, both verbally and in writing. Previous supervisory and fiscal management experience preferred.

Education/Licensure/Certification:
Master's degree and CPR required. California RN licensure,Doctoral degree and National Certification preferred.

Children's Hospital Los Angeles (CHLA) is a leader in pediatric and adolescent health both here and across the globe.

As a premier Magnet teaching hospital, you'll find an environment that's alive with learning, rooted in care and compassion, and home to thought leadership and unwavering support.

CHLA is dedicated to creating hope and building healthier futures - for our patients, as well as for you and your career

CHLA has been affiliated with the Keck School of Medicine of the University of Southern California since 1932.

At Children's Hospital Los Angeles, our work matters. And so do each and every one of our valued team members. CHLA is an Equal Employment Opportunity employer.

We consider qualified applicants for all positions without regard to race, color, religion, creed, national origin, sex, gender identity, age, physical or mental disability, sexual orientation, marital status, veteran or military status, genetic information or any other legally protected basis under federal, state or local laws, regulations or ordinances.

We will also consider for employment qualified applicants with criminal history, in a manner consistent with the requirements of state and local laws, including the LA City Fair Chance Ordinance and SF Fair Chance Ordinance.

Diversity inspires innovation. Our experiences, perspectives and backgrounds allow us to better serve our patients and create a strong community at CHLA.