District Manager - San Jose, United States - Monro Muffler Brake

Description

Monro, Inc.

Monro, Inc. is one of the nations largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industryMonro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, were currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.

Destination Monro Your Career is Here

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be Americas leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. Were looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro Your career is here.

Pay: $85K-$120K. Pay is based on experience.

This role is eligible for additional compensation and incentives

The District Manager is responsible for the successful operations of up to 20 store locations. Responsibilities include the workforce planning, hiring, training, counseling, developing store managers and retention of teammates to ensure the district financial goals are achieved. The District Manager sets accountability and expectations for teammates on the company standards, policies and procedures, and develops an environment which is conducive to accomplishing both the company and teammate personal goals.

Essential Functions:

Develop Store Managers to become culture change leaders who produce a consistent 5-star Guest experience

Ensure assigned locations (districts) are staffed in accordance with company workforce planning standards that ensure staffing matches demand

Responsible for hiring, training, and developing of all store management and minimizing turnover

Train, develop and lead Store Managers and Manager trainees on store operations, sales, product knowledge, and service techniques

Manage budget and capital expenses to exceed objectives

Manage budget to maximize profit potential of the district; develop recovery plans to address shortcomings as needed

Conduct and document store visit cadence which includes tracking action items and communicating follow-up expectations to the Store Manager

Assure all required documents/processing/reporting, company policies, safety, regulations, and standards are met throughout the district

Train, monitor, and ensure company safety and security standards are enforced to provide a work-safe environment

Communicate effectively and professionally with Store Support Center teammates to include Executive Management, Marketing, Accounting, Payroll, Human Resources, and other departments as required

Maintain knowledge of local market competitors, automotive industry, and new developments

Manage district inventory within company established standards and policies

Complete all Monro University required training with the guidelines and timing provided

Perform other duties as assigned

Management Responsibility:

The District Manager has leadership responsibility for the entire operations of up to 9 stores within the assigned district, with direct supervisory responsibilities for Store Managers. This position operates under the general direction of the Zone Manager.

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Education and Experience:

High School Diploma or equivalent (Associates or Bachelors degree in Business a plus) and a minimum of 5 years management experience.

Prior management in a multi-unit retail environment strongly preferred

Tire or automotive-related business preferred

Knowledge & Skills:

Self-aware, servant leader with proven experience managing a team of 10 or more employees where responsibilities included interviewing, hiring, training, counseling and termination of teammates.

Previous experience with performance management including coaching, setting expectations, writing and delivering performance reviews, managing disciplinary actions, conducting investigations, and holding teammates accountable for results

Strong motivator and role model to teams with the ability to proactively diagnose problems and provide effective solutions; ability to deal with problems involving several concrete variables in standardized situation

Proven practitioner in sales with the ability to train others in successful sales techniques and strategies

Clear communicator of ideas, concepts, and initiatives including the ability to connect disparate data points into one message

Ability to read, interpret and communicate business and financial documents regularly

Ability to interrupt and calculate figures such as financial reports, discounts, interest, commissions proportions, and percentages; ability to apply concepts of basic algebra

Ability to apply common sense understanding to communication and carry out instructions furnished in written, oral, and diagram or schedule form

Proficient with all Microsoft Office applications with the ability to learn new and existing company specific software applications

Demonstrated experience managing a P&L and familiarity with key line item management to impact results

Work Environment & Physical Requirements:

This job operates in an office environment with exposure to an automotive retail store environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and fax machines.

Must possess a current valid drivers license and have a satisfactory Motor Vehicle Report (MVR)

Ability to work flexible hours/days including evenings and weekends; additional time may be required depending on business needs.

Ability to work with hands overhead, stand for long periods, and lift 50 lbs.; frequent reaching, bending, twisting, pulling, and pushing.

Frequent travel within assigned district.

Benefits

Health Insurance

Dental Insurance

401K Retirement Plan with Company Match

Paid vacation

Paid Holidays

Career Development

Employee Discounts

Your next Destination

Growth Opportunity:

At Monro were committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.