- Greets guests in a prompt, professional and courteous manner offering assistance, instruction, and advice on various types of Class II Gaming machines.
- Provides accurate change to patrons as requested.
- Observes all patron activity within assigned area; responds to questions from Casino Guests on machine functions and payouts.
- Assists guests when machines are in need of repairs by contacting and confirming assistance of a Gaming Machine Technician; resolves tilts and jams as requested.
- Safeguards company assets by keeping track of keys, funds and security access cards.
- Attends and participates in regularly scheduled staff meetings.
- Responds to customer's requests in a prompt and professional manner; contacts supervisor as needed.
- Completes jackpot/cancel credit payouts and all relevant paperwork accurately and within established time lines.
- Completes jackpot payouts and ticket fills within established time lines and completes documentation as required.
- Assists in cleaning and maintenance of the Gaming Machine areas and assists in maintaining inventory of supplies.
- Ensures compliance with all regulatory requirements and policies and procedures, in all areas at all times.
- Maintains confidentiality of all privileged information.
- Contributes to a team effort and accomplishes related results as required.
- Performs other duties as required.
- As relevant to position
- As assigned
- High School Diploma or GED
- Minimum of six (6) months customer service and money handling experience.
- Must be twenty-one (21) years of age.
- Ability to communicate effectively, both verbally and in writing.
- Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
- Ability to establish and maintain professional relationships with co-workers at all levels.
- Ability to represent the Casino in a professional manner, building respect and confidence.
- Ability to work independently and meet strict timelines.
- Ability to interpret a variety of instructions furnished in written and oral form.
- Valid driver's license and clean driving record.
- No felony or theft convictions.
- Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.
- Tribal preference.
- Enrolled members of the Jena Band of Choctaw tribe who satisfy the minimum job qualifications;
- Spouses of enrolled members of the Jena Band of Choctaw who satisfy the minimum job qualifications;
- Enrolled members of other recognized tribes who satisfy the minimum job qualifications;
- Military Veterans;
- All others who satisfy the minimum job qualifications.
-
Gaming Machine Technician
1 week ago
Jena Choctaw Pines Casino Dry Prong, United StatesGaming Machine Technician · SUPERVISOR: Gaming Tech Supervisor EXEMPT (Y/N): No · SUMMARY: Summary: Responsible for preventive maintenance and repairs of all Class II gaming machines. Responsible for a high level of quest service as well as perform repairs on an advanced level. ( ...
-
Gaming Machine Technician
1 week ago
Jena Choctaw Pines Casino Dry Prong, United StatesJob Description · Job DescriptionGaming Machine Technician · SUPERVISOR: Gaming Tech Supervisor EXEMPT (Y/N): No · SUMMARY: Summary: Responsible for preventive maintenance and repairs of all Class II gaming machines. Responsible for a high level of quest service as well as perfo ...
-
Poker Room Cashier- Part Time
1 week ago
Jena Choctaw Pines Casino Dry Prong, United States Part timeJENA CHOCTAW PINES CASINO · Poker Room Cashier · SUPERVISOR: Cage Supervisor · Exempt (Y/N): NO · Employee Classification: KEY · SUMMARY: · Under general direction from the Cage Supervisor, the Poker Room Cashier safeguards the assets of the Casino by executing monetary transacti ...
-
Director of Gaming Operations
1 week ago
Jena Choctaw Pines Casino Dry Prong, United StatesSUPERVISOR: General Manager EXEMPT (Y/N): Yes · CLASSIFICATION: Key Employee · SUMMARY: Under general supervision of the General Manager, accomplishes the Gaming Machine Department objectives by planning, organizing and directing all functions required to ensure gaming operatio ...
-
Gaming Machine Shift Lead
6 days ago
Jena Choctaw Pines Casino Dry Prong, United StatesGaming Machine Shift Lead · SUPERVISOR: Gaming Service Manager EXEMPT (Y/N): No · CLASSIFICATION: Key Employee · SUMMARY: · Responsible for the daily operations of the Gaming Machines Department. · This list of duties and responsibilities is illustrative only of the tasks per ...
-
Gaming Machine Technician
1 week ago
Jena Choctaw Pines Casino Dry Prong, United StatesGaming Machine Technician · SUPERVISOR: Gaming Tech Supervisor EXEMPT (Y/N): No · SUMMARY: Summary: Responsible for preventive maintenance and repairs of all Class II gaming machines. Responsible for a high level of quest service as well as perform repairs on an advanced level. ...
-
Poker Room Cashier
1 week ago
Jena Choctaw Pines Casino Dry Prong, United StatesJob Description · Job DescriptionJENA CHOCTAW PINES CASINO · Poker Room Cashier · SUPERVISOR: Cage Supervisor · Exempt (Y/N): NO · Employee Classification: KEY · SUMMARY: · Under general direction from the Cage Supervisor, the Poker Room Cashier safeguards the assets of the Casin ...
-
Gaming Machine Shift Lead
1 week ago
Jena Choctaw Pines Casino Dry Prong, United StatesJob Description · Job Description · Gaming Machine Shift Lead · SUPERVISOR: Gaming Service Manager EXEMPT (Y/N): No · CLASSIFICATION: Key Employee · SUMMARY: · Responsible for the daily operations of the Gaming Machines Department. · This list of duties and responsibilities is il ...
-
Steward/Dishwasher
5 days ago
Jena Choctaw Pines Casino Dry Prong, United StatesJob Description · Job DescriptionSteward/ Dishwasher · SUPERVISOR: Chef, Sous Chef, Lead Cook EXEMPT (Y/N): No · CLASSIFICATION: Non-Key Employee · SUMMARY: · Responsible for the cleanliness of the kitchen area, to include: dishes, pots and pans, floors drains, and equipment. Acc ...
-
Player's Club Host
4 days ago
Jena Choctaw Pines Casino Dry Prong, United StatesJob Description · Job DescriptionPlayer's Club Host · SUPERVISOR: Players Club Shift Supervisor EXEMPT (Y/N): No · SUMMARY: Under direct supervision of the Players Club Shift Supervisor, Responsible for generating a positive and friendly atmosphere for all customers. Identifies a ...
-
Lead Security Officer
4 days ago
Jena Choctaw Pines Casino Dry Prong, United StatesJob Description · Job DescriptionLead Security Officer · SUPERVISOR: Security Shift Supervisor EXEMPT (Y/N): NO · CLASSIFICATION: Key Employee · SUMMARY: Under general supervision of the Security Shift Supervisor, ensures the safety and protection of casino patrons, employees and ...
-
Maintenance Technician I
1 week ago
Crest Industries Pineville, United StatesDIS-TRAN Steel is looking to hire a Maintenance Technician to join the team in Eunice on Night Shift. · DIS-TRAN Steel is looking for a Maintenance Technician to join the team in Pineville on Night Shift. The Maintenance Technician I must be capable of performing industrial maint ...
-
Maintenance Technician I
1 week ago
Crest Industries Pineville, United StatesCome join our team at DIS-TRAN Steel · Our people - not our machinery - are our biggest assets. DIS-TRAN Steel's leadership team lives by our company values, modeling our culture of respect and integrity each day. We're a team that likes to have fun, but we also know how to get s ...
-
Radiology Technologist PRN
1 week ago
Rapides Regional Medical Center Alex, United StatesDescription · IntroductionDo you have the PRN career opportunities as a(an) Radiographer PRN you want with your current employer? We have an exciting opportunity for you to join Rapides Regional Medical Center which is part of the nation's leading provider of healthcare services ...
-
Maintenance Technician I
1 week ago
Crest Industries Pineville, United StatesCome join our team at DIS-TRAN Steel · Our people - not our machinery - are our biggest assets. DIS-TRAN Steel's leadership team lives by our company values, modeling our culture of respect and integrity each day. We're a team that likes to have fun, but we also know how to get s ...
-
Veterinarian
2 days ago
City of Alexandria, LA Alexandria, United StatesSalary : $61, $92,809.60 Annually · Location : Alexandria, Louisiana · Job Type: Full-Time · Division: Public Works · Department: Zoo · Opening Date: 05/15/2024 · Closing Date: 5/29/2024 4:00 PM Central · FLSA: Exempt · Description · The purpose of this classification is ...
-
Maintenance Repairer 1-2
1 week ago
State of Louisiana Pineville, United StatesSupplemental Information · LOCATION AND POSITION INFORMATION: · This position is located at Ft. Randolph/Buhlow State Historic Site in Pineville, LA. · No Civil Service test score is required in order to be considered for this vacancy. · This position is in a Career Progression G ...
-
Warehouse - Warehouse Worker
5 days ago
Cameron Ashley Building Products Alexandria, United States**Warehouse - Warehouse Worker** · Cameron Ashley Building Products - Alexandria, 3401 Eddie Williams Ave, Alexandria, Louisiana, United States of America Req #167 Wednesday, April 28, 2021 WAREHOUSE WORKER · POSITION SUMMARY · The primary function of this position is to perfo ...
-
Production Manager
1 week ago
Aliaxis Pineville, United StatesIPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. · We currently have an exciting opportunity for a Production Manager. · This role is based at our new Plan ...
-
Diesel Technician/Mechanic III
1 week ago
Fleet Jobs Pineville, United States3033 Shreveport Highway, Pineville LA 71360 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintaine ...
Gaming Machine Attendant - Dry Prong, United States - Jena Choctaw Pines Casino
Description
Job Description
Job DescriptionGaming Machine Attendant
SUPERVISOR: Gaming Machines Shift Supervisor EXEMPT (Y/N): NO
CLASSIFICATION: Key Employee
SUMMARY:
Under general direction from the Gaming Machine Shift Supervisor, promotes a positive customer experience by providing accurate change for patrons; addressing questions or concerns about how Class II Gaming machines are played and the types of payouts; and resolving tilts and jams in a prompt and courteous manner.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all inclusive.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
ACCESS TO SENSITIVE AREAS AND INFORMATION:
KEYS:
MINIMUM QUALIFICATIONS:
TRIBAL PREFERENCE POLICY:
Members of the Jena Band of Choctaw Tribe shall be given absolute preference with respect to hiring, promotions, training, contracting and separation from employment. For persons who meet the minimum qualifications, preferential treatment shall be based on the following criteria and shall be given in the following order: