Licensing Administrator - Chicago, United States - #TeamGoHealth

#TeamGoHealth
#TeamGoHealth
Verified Company
Chicago, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

GoHealth Intro:
As a leading health insurance marketplace, Go Health's mission is to improve access to healthcare in America.

For customers, enrolling in a health insurance plan is confusing and difficult, and seemingly small differences between plans can lead to significant out-of-pocket costs or lack of access to critical medicines and even providers.

We use our technology, agents, and expertise to cut through the confusion and get customers enrolled in a plan with the right coverage and benefits.


What you'll do:


  • Responsible for the endtoend certification and appointment process for new and existing sales agents, collaborating with Licensing Advocates, managers and agents to ensure prompt completion
  • Develops a relationship with carrier partners and escalates issues to carriers in a timely and professional manner
  • Responsible for generating ideas to continuously improve and streamline processes
  • Assists in overseeing the integrity of our licensing database, other internal systems and carrier portals; ensures updates are completed in a timely manner
  • Provides transparent and accurate status reporting to interested parties, according to GoHealth's quality and service standards
  • Handles private and highly sensitive data in professional and discreet manner and assists agents in obtaining and providing the correct documents to carriers
  • Responds to information requests within established timeframes
  • Assists in the coordination of carrier audits, including the review of previous audits to assess current regulatory exposure and review of corrective actions to ensure continued compliance
  • Effectively collaborates and maintains relationships with other internal departments
  • Other duties/functions may be assigned, as required

Skills and Experience:


  • Bachelor's Degree or equivalent work experience
  • Customer service mindset and positive "can do" attitude
  • Polished and professional written and verbal communication skills
  • Detail oriented, organized and a selfmotivated continuous learner
  • Highly proficient with MS Excel
  • Ability to manage personal information with a high degree of discretion and sensitivity
  • Flexibility to work virtually or in office, as needed
  • Licensing experience is desirable; experience with data/working with licensing databases is a plus

Perks/Benefits:


  • Open vacation policy
  • 401k program with company match
  • Medical, dental, vision, and life insurance benefits
  • Flexible spending accounts
  • Commuter and transit benefits
  • Subsidized Lunches
  • Professional growth opportunities
  • Casual dress code
  • Generous employee referral bonuses
  • Happy hours, pingpong tournaments, and more companysponsored events
  • Subsidized gym memberships
  • GoHealth is an Equal Opportunity Employer
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