Part Time Field Service Repair Technician - Wilmington, United States - The Hillman Group

The Hillman Group

Verified Company

Wilmington, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Part time

Description

Robotics and Digital Solutions (
RDS) a Division of The Hillman Group has an opening for a Part Time Kiosk Technician in Wilmington, DE.

You would begin your career with
RDS as a Part-Time Kiosk Technician training on key duplicating, tag engraving kiosks and 3rd party break fix service.

The territory consists of 15-20 kiosks with approximately 15-20 hours per week. This position starts at $20 per hour, and includes a gas card and car allowance. The territory would cover approximately 60- mile radius around Wilmington, DE.

Benefits:

Lucrative car allowance program and independent scheduling and flexibility
Wellness Program
Paid Time Off/Sick Days
Exclusive Hillman discounts and extra perks for thousands of products, including theme parks, shows, sporting events, concerts, dinner shows, movies and much more(Tickets at Work).
Primary contact with our customer locations.
Restocks kiosks, orders product, cleans, does preventative maintenance, and responds to service and repair dispatches as needed. (Typically taking 12 Hrs. per machine x 12 times per month)
The schedule for routine service calls is flexible within the week, however Saturday service is sometimes required (we are a retail company).
Unscheduled service calls are expected to be responded to in four hours with an ETA, with onsite visit within 24 hours.

Responsibilities:

Restock and perform routine service on kiosks as needed (determined by demand at the machine, or schedule).
Perform oncall repairs or adjustments to the machine when the machine goes out of order.
Install of machines in the local area.
Monitor machines in territory daily for issues and contact stores to resolve connectivity or power issues.
Keep track of inventory for restocking machines that are in the Kiosk Tech's possession.
Conduct store meetings and interact with store management on a routine basis to ensure a good working relationship with our clients and promote the machine to improve revenue.
Grow revenue in territory by optimizing machine locations, uptime, product mix, store relationships, etc.

Skills:

Training specific to the kiosks will be provided to all new employees.

RDS
BuiltHillmanStrong